Commercial Strategy & Insights Manager - Services

Description du poste:

Mission:

The Commercial Strategy & Insights Manager - Services plays a key role within the Services Marketing team, strengthening commercial visibility, insight generation, and data-led decision-making.

The role supports the identification of growth opportunities and enables more effective commercial planning by providing clear, actionable insights and coordinating cross-functional input across Sales, Marketing, and other stakeholders.

Responsibilities:

Commercial Reporting & Performance Management
* Develop and maintain commercial reporting across key areas of the Services business (e.g. revenue, margin, mix, pipeline, performance vs. plan)
* Ensure reporting is clear, consistent, and supports leadership decision-making
* Continuously improve reporting tools, dashboards, and processes to enhance visibility and speed of insight
* Align reporting with existing marketing and sales performance frameworks
Insight Generation & Market Analysis
* Generate commercial and market insights through data analysis, customer intelligence, and external inputs
* Translate complex data into clear recommendations to inform strategic and tactical decisions
* Identify trends, risks, and opportunities across customers, segments, channels, and service offers
* Work in collaboration with Marketing, Sales, and Segment teams to validate and refine insights
Market & Customer Understanding
* Contribute to building a strong understanding of market dynamics, customer needs, and competitive positioning
* Support the coordination and consolidation of market intelligence across teams
* Engage with internal stakeholders and, where appropriate, customers to strengthen insight quality
Commercial Growth Planning & Support
* Support the development of commercial growth plans in collaboration with Sales and Marketing teams
* Provide insight-led recommendations to inform prioritisation and go-to-market approaches
* Track and report on progress against agreed growth plans, highlighting risks and opportunities
* Support ongoing optimisation of initiatives based on performance and feedback
Cross-Functional Initiatives
* Support coordination of cross-functional initiatives across Services, ensuring alignment on objectives, actions, and milestones
* Contribute to clarity of roles, timelines, and measures of success across stakeholders
* Help maintain momentum and visibility across priority initiatives
Communication & Engagement
* Develop clear and compelling communications on commercial performance, insights, and progress
* Support the creation of materials that drive alignment and engagement across Services and wider stakeholders
* Contribute to leadership communications with fact-based insights and updates
* Ensure alignment with Services Marketing messaging and communication framework.
Skills & Experience:
* Experience in commercial analysis, strategy, or insight roles, ideally within Services, B2B, or industrial environments
* Strong analytical capability with the ability to translate data into actionable insights
* Commercial acumen with understanding of revenue, margin, and value drivers
* Experience working cross-functionally with Sales, Marketing, and operational teams
* Strong communication and stakeholder management skills
* Experience in service-led or after-market businesses
* Familiarity with market analysis, competitive intelligence, and customer segmentation
* Experience developing dashboards and performance reporting
* Exposure to supporting cross-functional initiatives in matrix organisations
* Insight-driven and intellectually curious
* Structured thinker with strong problem-solving capability
* Collaborative and proactive, with the ability to work effectively in matrix environments
* Comfortable operating through influence, with clear alignment to team and leadership priorities
* Able to balance strategic thinking with hands-on delivery
At Schneider, we believe that every employee is a talent who deserves equal opportunities. This means you matter. Every individual needs to feel valued, supported, and treated fairly to do their best work.
Our Total Rewards is our way of saying: "We see you. We value you". It's more than just pay and benefits- it's a meaningful investment in you. It is designed for you to perform, grow, feel safe, and elevate your potential to shine as an impact maker.
For this UK based position, the expected pay range is GBP 83,200 - GBP 124,800 per year. This pay range includes base pay and short-term incentives. The compensation range for this full-time position applies to candidates located within the United Kingdom. Our pay ranges are determined by the local market.
Schneider Electric is there when it matters most to you
Our Total Rewards package outlines all the benefits and support you'll enjoy as part of the Schneider Electric team:
Care for Yourself and Your Family. We ensure you feel secure with benefits that help you and your family thrive: health and life insurance, paid time off, parental and care leave, flexible work options, and confidential counseling for life's challenges.
Invest and Plan Your Future. We help you plan and invest for the future with competitive pay and programs: your base salary, short-term incentives or sales incentives, opportunities to own company shares, and retirement savings plans for your future.
Grow Your Skills and Career. We commit to helping you grow with ongoing performance and development conversations, Senior Talent Program, global career opportunities, access to our Schneider Career Hub for new positions, projects, and mentors, and learning platforms like Coursera to equip you with the skills for today and tomorrow.
Team Up in the Workplace. We encourage teaming up through project opportunities on the Schneider Career Hub, smart ways to collaborate, celebrating contributions via a recognition program, sharing your voice in our engagement survey, and fostering an inclusive, caring workplace.
Support Your Community. We make a difference in your community with volunteer leave, programs through the Schneider Electric Foundation, and initiatives that support youth education.

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We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
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EUR40 billion global revenue
+9% organic growth
150 000+ employees in 100+ countries

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

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Mission:

The Commercial Strategy & Insights Manager - Services plays a key role within the Services Marketing team, strengthening commercial visibility, insight generation, and data-led decision-making.

The role supports the identification of growth opportunities and enables more effective commercial planning by providing clear, actionable insights and coordinating cross-functional input across Sales, Marketing, and other stakeholders.

Responsibilities:

Commercial Reporting & Performance Management
* Develop and maintain commercial reporting across key areas of the Services business (e.g. revenue, margin, mix, pipeline, performance vs. plan)
* Ensure reporting is clear, consistent, and supports leadership decision-making
* Continuously improve reporting tools, dashboards, and processes to enhance visibility and speed of insight
* Align reporting with existing marketing and sales performance frameworks
Insight Generation & Market Analysis
* Generate commercial and market insights through data analysis, customer intelligence, and external inputs
* Translate complex data into clear recommendations to inform strategic and tactical decisions
* Identify trends, risks, and opportunities across customers, segments, channels, and service offers
* Work in collaboration with Marketing, Sales, and Segment teams to validate and refine insights
Market & Customer Understanding
* Contribute to building a strong understanding of market dynamics, customer needs, and competitive positioning
* Support the coordination and consolidation of market intelligence across teams
* Engage with internal stakeholders and, where appropriate, customers to strengthen insight quality
Commercial Growth Planning & Support
* Support the development of commercial growth plans in collaboration with Sales and Marketing teams
* Provide insight-led recommendations to inform prioritisation and go-to-market approaches
* Track and report on progress against agreed growth plans, highlighting risks and opportunities
* Support ongoing optimisation of initiatives based on performance and feedback
Cross-Functional Initiatives
* Support coordination of cross-functional initiatives across Services, ensuring alignment on objectives, actions, and milestones
* Contribute to clarity of roles, timelines, and measures of success across stakeholders
* Help maintain momentum and visibility across priority initiatives
Communication & Engagement
* Develop clear and compelling communications on commercial performance, insights, and progress
* Support the creation of materials that drive alignment and engagement across Services and wider stakeholders
* Contribute to leadership communications with fact-based insights and updates
* Ensure alignment with Services Marketing messaging and communication framework

Profil requis du candidat:

Skills & Experience:
* Experience in commercial analysis, strategy, or insight roles, ideally within Services, B2B, or industrial environments
* Strong analytical capability with the ability to translate data into actionable insights
* Commercial acumen with understanding of revenue, margin, and value drivers
* Experience working cross-functionally with Sales, Marketing, and operational teams
* Strong communication and stakeholder management skills
* Experience in service-led or after-market businesses
* Familiarity with market analysis, competitive intelligence, and customer segmentation
* Experience developing dashboards and performance reporting
* Exposure to supporting cross-functional initiatives in matrix organisations
* Insight-driven and intellectually curious
* Structured thinker with strong problem-solving capability
* Collaborative and proactive, with the ability to work effectively in matrix environments
* Comfortable operating through influence, with clear alignment to team and leadership priorities
* Able to balance strategic thinking with hands-on delivery