CDD - Maintenance Project Coordinator

Description du poste:

Position Overview

The position reports to the Real Estate Manager, in charge of all the subsidiary projects.

The main roles of the Maintenance Project Coordinator are to:
* Structure the frame and organization of maintenance works,
* Establish maintenance programs and budgets,
* Follow the achievement of the works, from brief to completion, with cost follow up,
* Organise the facility management of the Geneva flagship,
* Assist in the compliance of Health and Safety policy, and local regulations.

The finality of the position is to maintain the Hermès premises at a high level of quality in accordance with the Group standards.

Role and Responsibilities

Architecture of the maintenance activities:
* Inventory all existing maintenance contracts for each store, identify missing ones.
* Identify local contractors capable to become the interlocutor of the stores,
* Tender and negotiate maintenance contracts to constantly improve the quality of services and propose cost effective solutions,
* Formalise maintenance and minor works procedures, including the description of the respective roles of stores, head-office, local architects and contractors.

Maintenance program and budget:

* Conduct regular store visits to ensure optimal maintenance performance,
* Review the needs of each store and list / prioritize the necessary works with cost estimation,
* Manage maintenance budget to make sure department goals stay on budget and committed programs are implemented on schedule
* Provide monthly update of maintenance budget to management and advise of any budget vs cost offsets

Completion of maintenance works:

* Address and resolve maintenance issues, coordinate with vendors / contractors and store teams,
* Organise, coordinate and oversee planned, preventive and emergency maintenance activities. This includes but is not limited to HVAC, lighting systems, floors and ceilings, furniture, lifts, and any other areas as required,
* Organise, coordinate and oversee security systems maintenance and upgrades (CCTV, Access control, Dialock, intrusion alarm, tagging systems), fire alarms in close collaboration with Internal Control,
* Assist IT / Operations Managers on all related topics of each project (SmartOps, Prodco implementation, etc.),
* Assist Retail or Communication Teams for store events as needed,
* Assist for new stores opening, staff training on facility management,
* Monitor and follow up Group audits while ensuring constant health and safety regulations and safe working practices compliance,
* Support team in implementing sustainable practices and objectives within all stores and offices.

Skills:

* Technical studies, 2 years minimum experience in a similar role,
* Understanding of luxury retail environment and attention to quality and safety details,
* Excellent communication and interpersonal skills, collective mindset,
* Ability to solve problems and to address multi-task topics,
* Requires excellent organization and administrative skills,
* English skills (spoken and written); other language (German / Italian) appreciated,
* Microsoft office tools / Outlook.

As a responsible employer, we are committed to ethics, diversity, and inclusion. Join the human adventure of Hermès