Field Service Engineer - Sevilla - Core Lab

Description du poste:

JOB DESCRIPTION:

About Abbott

Abbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.

Working at Abbott

At Abbott, You Can Do Work That Matters, Grow, And Learn, Care For Yourself And Family, Be Your True Self And Live a Full Life. You Will Have Access To
* Career development with an international company where you can grow the career you dream of.
* A company named one of the most admired companies in the world by Fortune.
* A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
Primary Objective of Position
The Technical Service Engineeris responsible for performing planned maintenance activities, hardware and software upgrades (TSBs) and for back up first line level one service and assisting with installations and deinstallations

Major Accountabilities
Provide first line service to customers (service interventions which may require less than 4 hours labor time)
Schedule and perform planned/predictive maintenance (PM/PdM) activities Schedule, perform and document hardware and software updates (TSBS)
Assist with instrument installations and deinstallations
Success in this role is measured by customer satisfaction score (NPS), service key performance indicators achievement and economic growth and profitability per district
Travel within the service area

Education
Bachelors / Engineering degree in medical / electrical / mechanical or biology/biomedical technology.

Background
Proven track record in a similar position supported by management and customer references
Successful engagement with customers, specifically lab staff
Technical expert for product line responsibility
Strong communication skills
Ability to identify and drive resolution of issues
Strong experience in use of analytical tools and software
Good computer skills
Good English skills in speech and writing

Impact of position
Perform planned maintenance activities, hardware and software upgrades (TSBS) and for back up first line level one service and assisting with installations and deinstallation

The base pay for this position is N/A
In specific locations, the pay range may vary from the range posted.

JOB FAMILY:
Field Services

DIVISION:
CRLB Core Lab

LOCATION:
Spain > Quintanavides : Remote

ADDITIONAL LOCATIONS:

WORK SHIFT:
Standard

TRAVEL:
Yes, 50 % of the Time

MEDICAL SURVEILLANCE:
Not Applicable

SIGNIFICANT WORK ACTIVITIES:
Not Applicable