Retail Strategy & Operations Intern

Description du poste:

For our Spanish office in Barcelona, GAES, una marca Amplifon is looking for a young talented person to join our Retail Strategy & Operations Team, supporting the transformation and growth of our retail network.
Does the opportunity sound interesting to you?
We consider interns as responsible team members who can have an impact starting from day one. This is a unique opportunity to gain hands-on experience in retail strategy, market analysis, business performance and customer journey optimization within a global leader in hearing care.
You'll be in charge of:
Footprint Strategy
* Analyze market and store performance data across different geographical areas to identify opportunities for new store openings, closures and relocations.
* Assess regional demographics, market potential and competitor presence to support strategic expansion plans.
* Contribute to projects aimed at optimizing Amplifon's retail footprint and business development.

Process & Journey Optimization
* Map customer touchpoints and analyze business KPIs to identify process bottlenecks and opportunities for improvement.
* Investigate root causes of performance deviations and propose actionable recommendations.
* Support the monitoring and analysis of operational and commercial performance indicators across the network.
* Translate data-driven insights into presentations and business recommendations for management and key stakeholders.

Who you are
* Currently pursuing or recently completed a degree in Business Administration, Economics, Engineering, Data Analytics or a related field.
* Strong analytical mindset with the ability to interpret data, identify trends and transform insights into practical business recommendations.
* Advanced knowledge of Microsoft Excel and PowerPoint.
* Experience with data visualization tools (e.g. Tableau or Power BI) and/or databases is considered a plus.
* Comfortable working with numbers, KPIs and business performance metrics.
* Strong communication skills, with the ability to present complex findings clearly to non-technical stakeholders.
* Proactive, curious and eager to learn in a dynamic and international environment.
* Fluent in Spanish and English.

What else?
Besides the challenging and interesting opportunity, we offer:
* 6 months internship full time in our office located in C/ Bilbao, 140 (Edificio Urbit).
* Monthly reimbursement.
* Smartworking? YES! Amplifon is working on boosting a Winning Culture that will lead our employees towards the future, starting from the improvement of our Winning Workplace. Aligned to this goal, we offer employees the possibility to work 9 days/month remotely.
* Complete access to our LinkedIn Learning platform to develop your skills through personalized content.

Talent acquisition is something we work on and when we achieve the goal of getting one we don't easily let it go! Amplifon is growing, providing constant opportunities, and something new could pop up at any time.

Who we are
Amplifon is an Italian multinational company and the global leader in hearing care solutions and services, recognized for its retail expertise, customization and consumer care.
More than 20,000 professionals in a network of 9,500 points of sale are present in 26 countries worldwide, empowering people to rediscover all the emotions of sound every day.
At Amplifon, we believe people are the most important component of our success. Working with us gives you the chance to make your voice heard, build strong working relationships, and create your own tailor-made career. Here you'll find all the support, tools and opportunities you need to grow, and your colleagues will be there to motivate and inspire you every step of the way.
In our journey towards empowering people, Amplifon has been awarded Global Top Employer Company by Top Employers Institute in 2026, becoming the only company in the hearing care sector to obtain this international recognition for its people management and workplace practices