Intern, Digital Transformation & AI, CEO Office

Description du poste:

Mercedes-Benz Malaysia is committed to accelerate with digital transformation and we need you to be on board!
Join the CEO Office and be part of a team driving strategic transformation across Southeast Asia while shaping how Artificial Intelligence (AI) and digital technologies are adopted within the organization.
This internship offers a unique opportunity to work closely with senior leadership on regional transformation initiatives, executive operations, AI innovation, and business process improvement. You will gain hands-on experience across strategy execution, stakeholder engagement, executive communications, project management, and AI-driven productivity initiatives.
If you are curious, proactive, and passionate about solving business problems with technology, this role offers an exceptional platform to learn and make a meaningful impact.

Key Responsibilities
Digital Transformation & AI
* Partner with business functions to identify pain points, inefficiencies, and opportunities for digital transformation, AI, and automation.
* Conduct business process discovery sessions and document current and future-state workflows.
* Build and maintain a centralized repository of AI use cases across the organization.
* Develop and maintain an enterprise Prompt Library to encourage reusable best practices and knowledge sharing.
* Establish and maintain an AI Agent Registry to promote governance, reuse, and avoid duplication of AI solutions.
* Explore, prototype, and recommend AI-powered solutions using tools such as Microsoft Copilot, ChatGPT, Power Automate, Power Apps, and other low-code platforms.
* Research emerging AI capabilities and assess their practical application to business operations.
* Track and measure productivity improvements, efficiency gains, and business value delivered through AI initiatives.
Business Transformation
* Support the planning, coordination, and execution of regional business transformation initiatives across Southeast Asia.
* Monitor project milestones, risks, dependencies, and action items to ensure successful delivery.
* Prepare governance reports, executive updates, and transformation dashboards.
* Coordinate cross-functional initiatives involving multiple business units and regional stakeholders.
* Assist in business process improvement, documentation, and operational excellence initiatives.
CEO Office & Executive Support
* Support day-to-day operations of the CEO Office, ensuring effective coordination of strategic priorities and initiatives.
* Prepare executive-level presentations, briefing papers, reports, and meeting materials for senior leadership.
* Conduct research, analyze information, and develop concise executive summaries to support decision-making.
* Coordinate leadership meetings, workshops, town halls, regional events, and executive engagements.
* Manage meeting logistics, agendas, minutes, action trackers, and follow-up activities.
* Coordinate with internal and external stakeholders across multiple countries and functions.
* Support executive communications, presentations, speeches, and internal announcements.
* Assist in executive calendar coordination and meeting scheduling where required.
* Provide administrative and project coordination support for strategic initiatives and ad hoc assignments within the CEO Office.

Qualifikationen

Who We're Looking For

Education
Currently pursuing a Bachelor's Degree in Business Administration, Engineering, Information Systems, Computer Science, Economics, Data Analytics, or a related discipline.
Eligibility
* Able to commit to a minimum six (6)-month full-time internship.
* Applicants who can complete a 6-month internship or longer will be given preference.
Skills & Competencies
* Business & Problem Solving
* Strong analytical and critical thinking skills with the ability to solve complex business problems.
* Ability to structure ambiguous problems into practical, actionable solutions.
* Naturally curious with a passion for innovation and continuous improvement.
AI & Digital Skills
* Strong interest in Artificial Intelligence, Generative AI, automation, and digital transformation.
* Familiarity with Microsoft Copilot, ChatGPT, Claude, Gemini, or similar AI platforms.
* Exposure to Power Automate, Power Apps, Power BI, or other Microsoft Power Platform tools is an advantage.
* Basic understanding of prompt engineering or workflow automation is a plus.
* Comfortable learning and experimenting with new digital technologies independently.
Communication
* Excellent written and verbal communication skills.
* Strong PowerPoint and presentation development skills with attention to detail.
* Ability to communicate professionally with stakeholders at all organizational levels.
Organization & Project Management
* Strong organizational and project coordination skills.
* Ability to manage multiple priorities in a dynamic, fast-paced environment.
* High attention to detail and a strong sense of ownership and accountability.
Collaboration
* A collaborative team player who can also work independently with minimal supervision.
* Comfortable engaging with diverse stakeholders across functions and countries.
What You'll Gain
* Exposure to the Regional CEO Office and senior leadership.
* Hands-on involvement in strategic initiatives across Southeast Asia.
* Experience driving digital transformation and AI adoption at an organizational level.
* Opportunity to influence how AI is governed and scaled across the business.
* Practical experience with executive communications, stakeholder management, and transformation governance.
* Mentorship in strategy execution, project management, and business leadership.
* A diverse internship experience that combines business, technology, and executive operations