Nederlandstalige Stage CRM

Description du poste:

Are you looking for a Dutch and English spoken internship starting in February 2026 at an international company where you can develop hands-on marketing experience, create engaging CRM content, and learn how to shape the customer journey? Then we have the perfect opportunity for you at Amplifon Nederland | Beter Horen!

What will you do?

As a CRM Intern, you'll support our CRM team in developing and executing multi-channel communication campaigns that strengthen customer engagement and loyalty. You'll gain hands-on experience in creating content and learning how to build a personalized customer experience - helping us reach people in meaningful, data-driven ways.

Your main responsibilities will include:

* Supporting the CRM team in the creation and optimization of content for campaigns (emails, letters, and other communication materials);

* Assisting in the planning and execution of CRM campaigns that guide customers through different stages of their journey;

* Supporting stores by managing and following up on CRM-related tickets and inquiries;

* Listening to customer calls at the call center to better understand customer needs, experiences, and expectations;

* Collaborating with internal teams such as marketing, digital, and retail to ensure consistent communication across all channels;

* Participating in day-to-day CRM activities and learning about customer segmentation, targeting, and personalization.

What do we offer?

* An internship allowance of EUR400 gross per month (based on a 40-hour week);

* The opportunity to work for a purpose-driven organization where you can truly make a difference in people's lives;

* An internship at the world's largest hearing care retailer;

* A modern, sustainable, and inspiring office in Utrecht on the 18th floor, offering stunning views over the city;

* A smart working policy, allowing you to work from home a few days per week for a healthy work-life balance;

* An internship at an international, inspiring company with great career opportunities;

* A delicious, free daily lunch with organic products (no need to make peanut butter sandwiches in the morning!);

* You'll be doing your internship alongside other interns from various departments. Amplifon actively encourages collaboration and engagement among interns to make your experience both fun and enriching.

Are you...

* A HBO (bachelor's level) student in marketing, design, or a related field;

* Looking for a hands-on internship of at least 32 hours per week for a minimum of 4 months;

* Fluent in Dutch (spoken and written) and English (C1/C2 level);

* Interested in CRM, customer engagement, and content creation;

* Detail-oriented, creative, and eager to learn about how to build effective customer journeys;