Intern - Process Solutions - Sales and Customer Support

Description du poste:

Work Your Magic with us!

Ready to explore, break barriers, and discover more? We know you've got big plans - so do we! Our colleagues across the globe love innovating with science and technology to enrich people's lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.

Location:
Istanbul, Turkey (Hybrid working is possible upon alignment)
Your Role:
As a Student Intern with our Process Solution team, you will play an active role in supporting Account Managers and Customer Excellence teams in their daily operational activities.This role provides hands-on experience in sales processes, order management, customer communication (primarily via phone), and internal coordination.You will have the opportunity to work closely with cross-functional teams, learn end-to-end customer operations, and contribute to improving process efficiency.
This position is ideal for students/graduates who want to build a career in sales, sales operations, customer service, supply chain, or commercial support functions.

Key Responsibilities:
* Support AMs by handling operational follow-up tasks currently executed by the sales team.
* Support communication between Sales, Customer Excellence, and other operational teams.
* Support price encoding and quotation preparation after Account Manager (AM) closes a deal.
* Follow up on open orders, allocation status, and expediting process in coordination with the Customer Excellence team.
* Help update internal records, reports, and customer information as required.

Who You Are:
* Current student or recent graduate from a technical university (Engineering, Science, or related fields preferred)
* Experience (even part-time) in B2C or B2B sales is a plus
* Good spoken and written English (must be able to communicate with the team lead)
* Comfortable with phone-based customer interactions
* Proactive, organized, and willing to learn
* Positive attitude and team-player mindset
Working Hours:
* Flexible; 10-20 hours per week
* Schedule to be mutually agreed upon; hybrid work is possible
Contract & Duration:
* Limited-term contract (intended for at least 6-12 months with possible extension depending on performance and business needs)
* Preference for candidates available for a longer commitment
Application & Interview Process:
* Submit CV and cover letter in English
* Interviews will be conducted in English

Please note that this position is external and will be under external payroll.

What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!

Apply now and become a part of a team that is dedicated to Sparking Discovery and Elevating Humanity