Lavori di Servizio Clienti da casa
“Contacts internal departments as necessary to resolve customer-related issues.
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“* Advising your fellow Customer Service Advisors on tone of voice, phrasing, and actions for vulnerable people...
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“* Engage with customers to build and grow a strong community and membership base.
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“* Operate, promote, and engage with events and event partners at key locations.
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“* Work with People & Culture and Benefits to support team members.
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“* Validación y gestión de los pedidos recibidos a través de nuestra web, para lo que es necesario un contacto ...
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“* Apply best practices and business knowledge to make timely decisions and resolve issues with product orders ...
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“* Informal and formal allocation, Hurricane Preparedness, Holiday schedules
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“Your Responsibilities
* Log all inbound and outbound contacts, as well as any updates to customer records
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“* Perform ad hoc tasks as assigned
Requirements:
* 2 years of Customer Service experience preferably in a bu...
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“What's in it for you:
From £23,000 (from £25,000 if you are based in Greater London) depending on direct and...
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“* Comfortable interacting with all levels of the organization and possess the interpersonal skills to lead wit...
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“* Improve consumer choice across all cuisines types by marketing the JUST EAT proposition to popular Restauran...
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“* online
* Document processing, analysis & preparations to support economic proposals and negotiations with t...
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“* Take the extra mile to engage customers
* As the resolutions of incidents are not constant, parallel work ...
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“* Ability to handle concurrency of up to 8 chats, while achieving Service Level targets- 10 second Average Spe...
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“* Answer customer inquiries by phone and email quickly and efficiently
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“* Motivation to work in customer service - experienced or newcomer
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“Detailed attention in following scripts and decision flow charts
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“In this role, you have the opportunity to make life better
Looking at the challenges the world is facing today...
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“* Managing incoming calls and chats and customer service inquiries
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“* Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up...
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“* Take the extra mile to engage customers
* As the resolutions of incidents are not constant, parallel work f...
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“Current service operates weekdays during east coast business hours, though that may change in the future as ne...
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“* Komunikacja i współpraca z działami Customer Service, marketingu i logistyki w celu zaspokojenia p...
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“* Systematically analyse, extract and use MIS reports to identify possible gaps and opportunities to improve e...
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