Lavori di Servizio Clienti in Portogallo
“Role Details
· Review, classify and/or remove content according to client guidelines, using specific tools and...
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“* Inform and offer customers, via telephone, services and products according to their preferences, both in the...
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“WHO YOU ARE
* Experienced in customer service (1 year), in a fashion environment;
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“* Provide information and best advisory with regards to products and services and other related inquiries;
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“Upload your cover letter and CV in English via the Apply button above.
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“* Successful management of due and overdue balances on customer account, maximizing On Time Payment for all cu...
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“A day in the life of...
* Manage customer/account queries to ensure sales ledger balances are clean on custom...
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“* Drive the use of all available tools and ensure procedures are executed and policies followed
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“* Welcome customers and effectively identify their needs to provide tailored solutions.
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“* It continuously develops deep knowledge, skills and experience around coffee, products, services, processes ...
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“A Day in the Life of...
* Engage with customers across various communication channels, including voice, emai...
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“Then they might have an opportunity for you to join them!
* You are a native German speaker (this is a must!...
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“* Resilience and emotional intelligence - some content may be sensitive.
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“Requirements:
* Fluency in English is mandatory.
* Motivated to work with a proactive attitude.
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“* Living in or willing to relocate to Portugal for an international career and life experience
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“* You have very good communication skills - both written and oral
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“* Any previous experience in customer service or content moderation would be desirable, although not required ...
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“Reporting to the Customer Service Supervisor, you will gain excellent hands-on experience in a fast-paced fash...
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“WHAT YOU'LL DO
* Be the first point of contact, providing an optimum level of service to all of our customers...
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“* WFH possible
* Opportunity to be part of a challenging and fast-paced environment
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“* Living in or willing to relocate to Lisbon for an international career and life experience
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“Compliance with regulatory requirements and a commitment to continuous improvement are essential to our operat...
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“* Provide accurate, valid and comprehensive information
* Follow communication procedures, guidelines, and po...
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“Reporting to the Customer Service Supervisor, you will gain excellent hands-on experience in a fast-paced fash...
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“* Excitement about intercultural communication and the expatriate lifestyle
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“* Being a real team player and committed to your work
* Excitement about intercultural communication and the...
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“written and spoken English is required for this position
Skills, qualifications and interests you need to suc...
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“* Being a team player and participate in the success of the team and project
Skills, qualifications and inter...
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“* You are a native Dutch speaker + you have good level of English
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“* Being an attentive listener, comfortable and skillful at communicating with people
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“* Recording data in the CRM system
* Providing ad-hoc support
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“* You are looking for a job opportunity abroad
* You are motivated and committed to your work
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“They're at the forefront of our transformation as we roll out new stores and new retail formats. ...
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“* Knowledge of the value and impact that a good customer experience can create
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“* Delivering calm and resourceful troubleshooting for customer queries regarding their customer experience;
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“* Prioritize first-contact resolution to enhance the customer experience and streamline service delivery.
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“JOB FAMILY:
Customer Service
DIVISION:
CRLB Core Lab
LOCATION:
Portugal > Porto : Rua Orlando Ribeiro, No. ...
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“* You have experience in customer service, hospitality, travel, or luxury services
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“* Having a valid Portuguese work permit (required).
What's in it for you?
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“* Being responsible for the positive reputation of a major brand
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“What you bring to the role:
* Native-level German and a minimum B2 level of English
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“* Conduct comprehensive reviews of current system setups to ensure usability, effectiveness, and efficiency.
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“Please note that this role may require you to work in rotational shifts.
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