Technical Customer Success Manager

Descrizione del lavoro:

As part of its business development in the Middle East, TMG is looking for a Technical Analyst and Piracy Investigator under an I.C.V. contract in Riyadh (Saudi Arabia). About TMG A leading global technological partner of anti-piracy, brand protection and cybersecurity services, TMG adds value to the content of major entertainment companies worldwide among broadcasters, sports rights-holders, the news sector and the film industry. Operating across the world, 24/7, TMG has offices in France (headquarters), Thailand, USA, UK, PR China and recently opened a local presence in Saudi Arabia. Main Responsibilities Starting January 2025 for 12 months Reporting to the CTO, you will be responsible for expanding TMG's presence in Saudi Arabia. Your key responsibilities will include conducting technical investigations and deploying the operational equipment essential for our services. Additionally, you will maintain close and regular contact with local clients, addressing their specific needs and ensuring their satisfaction. Your interpersonal skills will help you build strong customer relationships, while contributing to TMG's technical and commercial development in the Middle East. Benefits Monthly compensation: EUR 2,555.00 On top of the monthly compensation: - Housing and health coverage provided by TMG. - Transport and baggage costs covered by TMG

Requisiti del candidato:

- Technical education with business abilities (Bachelor's degree or higher). Prior experience as a CSM is a plus. - Excellent interpersonal and communication skills. - Fluent in Arabic and English is essential. - Dynamic, organized, and detail-oriented. - Strong ability to work independently. - Interest in research and investigation. - Knowledge of Internet, streaming, digital entertainment and social networks - Previous international experience is a plus