Apprenticeship - 1 or 2 years - Application Support Manager N1/N2 F/H

Descrizione del lavoro:

Company Description

Natixis Corporate & Investment Banking is a leading global financial institution that provides advisory, investment banking, financing, corporate banking and capital markets services to corporations, financial institutions, financial sponsors and sovereign and supranational organizations worldwide.
Our teams of experts in close to 30 countries advise clients on their strategic development, helping them to grow and transform their businesses, and maximize their positive impact. Natixis CIB is committed to aligning its financing portfolio with a carbon neutrality path by 2050 while helping its clients reduce the environmental impact of their business.
As part of Groupe BPCE, the second largest banking group in France through the Banque Populaire and Caisse d'Epargne retail networks, Natixis CIB benefits from the Group's financial strength and solid financial ratings (Standard & Poor's: A+, Moody's: A1, Fitch Ratings: A+, R&I: A+).

Job Description

You join the Business Monitoring Support team who are looking for a Support Manager for a alternation of 1 year from September 2026.
Our team is dedicated to first and second level technical and functional support for all professions (front, back, middle). We intervene as a first point of contact to solve the daily challenges of business. It is important to note that our scope focuses exclusively on N1/N2 support operations, without involvement in the design or drafting of specifications.
We manage our interventions with flexibility to ensure continuous and reliable assistance.
On a daily basis, your missions are to:
* Support the business teams in their trading activities and monitoring of risk indicators;
* Improve the monitoring of our support activity in order to anticipate as much as possible problems before they impact the business lines;
* Optimize the monitoring of incident management procedures and tools, including morning/evening check procedures, sanity check post release, and monthly process.
#FinanceTransformative
You evolve in an international and inclusive environment, promoting collaboration with concrete missions and a real impact. We will accompany you throughout your experience with us so that you can learn and develop your skills by working alongside experienced professionals.
You also have the opportunity to commit yourself in favor of society and causes that are dear to your heart through our corporate foundation.
In addition to an attractive salary calculated according to your training and level of education, you benefit from the reimbursement of your transport ticket up to 60%, paid leave, access to the company's restaurant as well as health and welfare coverage.
You will also benefit from the profit-sharing and/or participation in proportion to your attendance time.
You will also have access to the works council. Automatic translation

Required Skills/Qualifications/Experience

Student at the Bac+4/5 level, you prepare a degree (university, business school or engineering school), with a specialization in computer science.

You master SQL and have a strong analysis capacity.
You have a basic knowledge of Python, and above all, you have the curiosity and tenacity to explore and find solutions.
You are resolutely solution-oriented and focused on customer satisfaction.
You show autonomy and a real dynamism to learn and progress.

And last but not least, you are perfectly fluent in English.

For a better treatment of your application, we thank you for indicating on your resume the type of contract (apprenticeship or professionalization) that your school offers as well as the pace of work-study.

You will be contacted by one of our recruiters before meeting our business experts.
An ideal moment of exchange to highlight your personality as well as your project.

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