Clinical Application Specialist Ultrasound - Apprentice

Descrizione del lavoro:

Job Description Summary
You will be responsible for providing formal technical and clinical training to customers: doctors and bio-medical engineers that have purchased a GE HealthCare Ultrasound product. Responsibilities include on-going post-sale customer support, and on-site clinical visits for education sessions.
Responsibilities will include also product demonstrations during pre-sale activities.

Location: Lombardia

Job Description

Key Responsibilities/essential functions under supervision include:
* Provide technical and clinical information to customers by demonstrating the full range of product features and benefits.
* Develop, coordinate and deliver product training to customers on software and applications of the GE Healthcare portfolio of scanners and post-processing workstation.
* Provide post-training reports, regular feedback on customer satisfaction and needs for the internal Sales and Service organization.
* Monitor and control customer satisfaction through continuing education trainings, optimization of the performances of the GE Healthcare equipment utilized by users.
* Support trade shows and professional conferences by performing GE Healthcare product demonstration and workstation promotion as well as customer training.
* Support product launches and advise the sales force during acquisition.
* Work closely with the Account Managers, as well as other local team members, during multiple phases of the sales and implementation processes, helping to raise and develop commercial opportunities.
* Use product knowledge to assist commercial and marketing teams in developing sales tools.

Required Qualifications
* Bachelor's or master's degree in biomedical Engineering or related.
* Easy to establish relationships with people, open and flexible to work outside of the office.
* Willingness to travel extensively within your specified geographic region as well as to nationwide for training, sales meetings and tradeshows
* To the extent you are applying for a position that requires you to operate a GE owned/leased, privately owned/leased or rental vehicle for company business, you must be willing to submit to a check of your driving record
* Solid problem-solving skills (ability to manage and resolve conflict, communicate issues and propose solutions to both internal team members and external customers)
* Self-motivated, willingness to take the initiative to identify opportunities for improvement and take actions to improve
* Team oriented with a customer satisfaction mindset
* Ability to multi-task effectively and manage multiple priorities at one time
* Strong oral and written communication skills. Demonstrated ability to analyze and resolve problems. Ability to document, plan, market, and execute programs.

For this application we also evaluate candidates who meet the requirements set out in the art. 1 or belonging to the protected categories referred to in art. 18 of law 68/99

Inclusion and Diversity
GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Behaviors
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership - always with unyielding integrity.
Total Rewards
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
#LI-FG1
#LI-Hybrid

Additional Information

Relocation Assistance Provided: No