CRM Sales Professional - Apprenticeship

Descrizione del lavoro:

Transform the everyday with us.
We are looking for a CRM Sales Professional who will be trained for 2 years as an apprentice in Milan within the Digital Industries area.
During the apprenticeship you will receive comprehensive and state-of-the-art training to develop your personal and professional skills, and you will have the support of a mentor to achieve your career steps.
Siemens is a focused technology company, pioneering intelligent solutions that transform the everyday in manufacturing, grids, buildings, and transportation. Our technology addresses real problems that affect the future of humanity.
You love to create an impact? From Day 1 you are empowered to make a difference for a better tomorrow with your full potential and creativity.
Your Challenge
As an Apprentice CRM Sales Professional some of your main activities will be:
* Supporting the Sales teams in the correct management of Leads, Accounts, Opportunities, and activities within the Siemens CRM
* Acting as first-level support for operational questions related to CRM usage and sales processes
* Monitoring CRM data quality and completeness (pipeline, forecast, customer master data)
* Supporting the preparation and update of CRM reports and dashboards for management and Sales Managers
* Identifying data inconsistencies and propose corrective actions
* Supporting CRM adoption initiatives (training sessions, operational materials, quick guides)
* Collaborating on communication and community initiatives for Siemens Sales Champions (e.g., CRM Corner, Q&A sessions)
* Collecting feedback from users to improve processes and tools
* Collaborating with the Strategy Planning & Operations team on:
* pipeline and forecast monitoring
* sales planning support
* sales process improvement initiatives
* Contributing to continuous improvement and sales digitalization projects