Team Manager (m/w/d)

Descrizione del lavoro:

As a Team Manager, you will be an ambassador of the brand. You will take ownership to lead and coach your team, build client relationships, proactively foster the achievement of sales goals and ensure that the highest level of client experience is delivered. You will be responsible to recruit and build highly motivated teams, own their performance and development and secure succession plans. In parallel, you will be responsible for a part of our business (e.g. a product category). You will report to one of the Universe Managers, represent the brand values and demonstrate the Louis Vuitton attitudes toward clients and team members alike. This position is a full-time, permanent role and based in the Vienna store, one of the biggest for our brand in EMEA.
You have multiple years of experience in managing and developing larger teams and driving business performance in a client-facing environment such as retail or hospitality Demonstrated understanding of the luxury industry and client experience You thrive in a fast-paced, demanding environment and can maintain a high level of energy throughout the day both for yourself and others A strong passion for selling and client service as well as a strong dedication to driving and developing the team and business directly on the sales floor You demonstrate a coaching mindset and have excellent interpersonal skills, in particular with regards to training, communication and feedback You have a strong business driving acumen and a demonstrated ability to design, implement and follow up on action plans to drive performance You possess advanced animation and presentation skills, including the ability to animate workshops and presentations in front of larger audiences in an inspiring and effective way You are passionate for the brand You have an exceptional sense of ownership and strong work ethic Fluent English and a minimum B2 level of German are mandatory, additional relevant languages are a plus