Account Manager

Descrizione del lavoro:

Account Manager
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Key Expected Results :

* Manage accounts of all sizes by representing your team externally with clients and internally by working with various stakeholders

* Develop a thorough understanding of the clients' position in the market, their product/service, points of difference and competitive landscape

* Capture, manage & answer customer request/claim

* Establish and build strong working relationships with business leaders at all levels

* Manage day-to-day client communication and ongoing relationships as it relates to current, new and upcoming projects including business review

* Prepare and present sales information and effective proposal for customer during renewal or new initiatives

* As necessary, visit clients, attend trade shows and other industry events to capitalize on networking and relationship-building opportunities

* Proactively remain connected to clients and the ever-changing market to access new search opportunities and ensure all viable clients are engaged on a regular and effective basis

* Develops/generates new leads by monitoring trends, conducting research, identifying opportunities, cold calling and making appointments.

Key Experiences in :

* Working with customers (Customer Service Relationship)

* Project or account management (Account Management or project Management)

* Building relationship (Networking)

* Managing deliverables and deadlines (Opportunity Management)

STANDARD DEVELOPMENT PLAN (SDP)
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