US Payroll Analyst

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Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Management Trainee - USA Payroll Tax Analyst!

We are seeking a detail-oriented Payroll Tax Analyst to join our team. The ideal candidate will have experience managing federal, State and local state tax deductions, as well as handling payroll for multi-state employees. Knowledge of payroll processes is required, while knowledge of payroll tax is preferred but not mandatory.

Responsibilities
* Review daily reports to identify and validate employee tax changes.
* Process employee tax profile updates when necessary.
* Communicate with other teams to request information and confirm tax changes.
* Manage and resolve payroll tax-related queries promptly and accurately.
* Participate in daily and weekly meetings with the tax team to align priorities and updates.
* Maintain up-to-date payroll manuals and procedures to ensure compliance and consistency.
* Control the quality of processes, including reconciliations and required validations.
* Assist with tax adjustments and ensure accurate application in payroll systems.
* Support tax filing processes by preparing and reviewing reports for federal and state compliance.
Deliverables:
* Perform services and lead a team to meet regulatory compliance and controls
* Support audits and control reviews
* Lead teams and support
* individual activities to meet all SLAs
* Manage activities via reporting
* Gather data for reporting and dashboards
* Expert use of spreadsheets and tools for analytics and reporting to analyze, problem solve, and prepare analysis

Qualifications we seek in you!
Minimum Qualifications
* Experience of working in a busy, high volume and results focused administrative environment.
* Shared Service Center experience an advantage but not mandatory.
* Excel (intermediate-advanced)
* Proficient English (B2-C1)

Preferred Qualifications/ Skills
Technical Knowledge
* Payroll Processing: Understanding of end-to-end payroll cycles, including tax deductions and compliance.
* Multi-State Payroll: Ability to manage tax requirements across multiple states.
* Knowledge and experience of Workday, ServiceNow and software such as Excel/Word.
* Relevant team/projects leading experience is preferable.
* Tax Compliance: Knowledge of federal, state, and local tax regulations.
* Tax Adjustments & Reconciliations: Handling corrections, validations, and balancing payroll tax accounts.
* Reporting & Analysis: Generating and reviewing tax reports, filings, and reconciliations.
* Data Validation: Ensuring accuracy in employee tax profiles and payroll data.
* Problem-Solving: Resolving discrepancies and employee tax queries.
* Documentation: Maintaining payroll manuals and compliance procedures.
* Strong interpersonal skills.
* Clear communicator.
* Customer focus oriented.
* Results oriented with the drive to complete a task/project.
* Responds positively to change
* Experience of working to set procedures and in a logical manner.
* Ability to work towards thigh timescales with high volumes.

Tools
* Payroll Platforms:
* ADP
* Workday
* Servicenow
Tax Filing Systems:
* ADP Enterprise & SmartCompliance
* Reporting Tools:
* Excel (Intermediate to Advanced)
* Outlook
* SharePoint (for documentation)
General Skills
* Payroll Knowledge:
* Understanding of U.S. payroll processes, cycles, and compliance requirements.
* Familiarity with multi-state payroll complexities.
* Tax Compliance Awareness:
* Basic knowledge of federal, state, and local tax regulations.
* Ability to learn and adapt to U.S. tax laws and updates.
* Analytical Skills:
* Strong attention to detail for validating tax changes and reconciliations.
* Ability to interpret reports and identify discrepancies.
* Communication Skills:
* Clear and professional communication in English (written and verbal).
* Ability to collaborate with U.S.-based teams and other departments.
* Problem-Solving:
* Capability to resolve payroll tax queries efficiently.
* Proactive approach to troubleshooting and process improvements.
* Organizational Skills:
* Managing multiple tasks and deadlines across different time zones.
* Maintaining accurate documentation and payroll manuals.
* Teamwork & Collaboration:
* Working effectively with remote teams.
* Participating in meetings and sharing updates regularly.
* Technical Proficiency:
* Comfort with payroll systems (ADP, Workday, SAP, Oracle).
* Advanced Excel skills for reporting and data analysis.
* Adaptability:
* Willingness to learn U.S. tax adjustments and internal return processes.
* Flexibility to work with evolving compliance requirements.

Why join Genpact?
* Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation
* Make an impact - Drive change for global enterprises and solve business challenges that matter
* Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities
* Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
* Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training