Global Service Product Owner

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Take a step forward and let Edenred surprise you.
Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world.
We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment.

Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities.

Edenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities.
We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria.

The Global Service Product Owner will be responsible for defining and managing the product strategy, roadmap, and overall vision for global service offerings within the organization. This role focuses on ensuring that global services meet customer needs, drive business value, and align with corporate objectives.

YOUR ROLE
Your key responsibilities include:
* Product Strategy Development: Define and communicate a clear product vision and strategy for global services, ensuring alignment with organizational goals and market needs.
* Roadmap Management: Develop, prioritize, and maintain a comprehensive product roadmap that outlines key initiatives, features, and enhancements for global service offerings.
* Customer Engagement: Collaborate closely with customers, stakeholders, and users to gather feedback, understand their needs, and identify opportunities for new services or improvements.
* Budget Oversight: Track and manage the budget allocated for global services, ensuring that expenditures align with strategic priorities and deliver value.
* Adoption Tracking: Monitor and analyze adoption metrics for global services, identifying trends and areas for improvement to enhance user engagement and satisfaction.
* Performance Monitoring: Track and analyze key performance indicators (KPIs) related to global services, leveraging data to drive decision-making and continuous improvement.
* Lifecycle Management: Manage the entire product lifecycle for global services, from inception and development through launch, growth, and eventual retirement or replacement.
* Training and Enablement: Develop training materials and resources for sales and support teams, ensuring they are well-equipped to promote and support global services effectively.
* Leadership and Communication: Serve as the primary point of contact for global service offerings, effectively communicating product updates and enhancements to internal and external stakeholders.

YOUR PROFILE
The ideal candidate will possess a strong background in product management, excellent communication and leadership skills, and a deep understanding of customer needs and market dynamics. You will drive the success of global service offerings by aligning product strategies with business goals, managing budgets effectively, and ensuring high levels of user adoption and satisfaction.

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