Ledger & Banking Operator

Descrizione del lavoro:

Job description:

Within the Payment operations team, based in Paris, you will participate in accurate and timely execution of day-to-day operational activities such as banking ledger tasks, account closure management, as well as supporting customers and internal stakeholders with inquiries about bank transfer processing.

This role is a 6 months temporary (CDD) contract.

Key responsibilities:

* Monitor daily banking ledger and account transactions: execute funds segregation, process reconciliation, manual corrections and adjustments;
* Investigate anomalies with Finance and Technical Engineering; coordinate with external banking partners to unblock edge cases and resolve operational issues.
* Daily support customers and internal users: investigate rejected/failed missing or delayed bank transfers, manage the account closure requests
* Adhere to operating procedures and SLAs; maintain accurate records; escalate bugs, risks or blockers promptly. Ensure clear communication, timely documentation, and proper archiving.
* Contribute to ad-hoc operational tasks if needed.

What we're looking for :

Essential requirements

* 1-2 years' experience in banking operations, finance, or payments
* High rigour and attention to detail
* Fast learner, comfortable adopting new tools and evolving processes

Technical skills

* Confirmed experience in ledger processing, working knowledge of SEPA
* Used to back-office systems and ticketing tools (e.g., JIRA/Intercom/Zendesk)
* Experience with Google Workspace, particularly Google Sheets

Core competencies

* Autonomous, organised, and reliable; knows to manage the priorities and respect SLAs
* Collaborative across internal teams and external partners
* Analytical problem-solver; knows when to escalate
* Clear, concise communication in FR/EN with customers, internal and external stakeholders
This role offers an excellent opportunity to gain comprehensive experience in banking operations within a fast-growing fintech environment, with exposure to various aspects of payment processing, customer experience, and regulatory compliance.

As we are an international team, please submit your application and CV in English.

About Spendesk
Spendesk is the AI-powered spend management and procurement platform that transforms company spending. By simplifying procurement, payment cards, expense management, invoice processing, and accounting automation, Spendesk sets the new standard for spending at work. Its single, intelligent solution makes efficient spending easy for employees and gives finance leaders the full visibility and control they need across all company spend, even in multi-entity structures. Trusted by thousands of companies, Spendesk supports over 200,000 users across brands such as Payfit, Accor, Welcome to the Jungle, Swile, Big Mamma, Malt and Yousign. With offices in the United Kingdom, France, Spain and Germany, Spendesk also puts community at the heart of its mission.

For more information: www.spendesk.com/press

About our people & culture
We believe that people do their best work when they're given the freedom to thrive and grow. That's why liberation is at the core of everything we do. We empower Spendeskers to take ownership of their work, to navigate ambiguity, and seize every opportunity. Spendeskers come from all over the world (35+ countries and counting!) but we have plenty in common: we're bold, ever-curious, committed to kindness, and tackle every challenge with a positive mindset.

About our benefits
Our culture is built on trust, empowerment, and growth - with benefits to match!

* Flexible on-site policy : 4 days per month remote (non-accumulative) and 3 full weeks remote per year (non-consecutive)
* Lunch 60% funded by Spendesk (Swile Card)
* Alan Premium health insurance
* A Gymlib pass to let off steam after a productive day at work
* Access to Moka.care for emotional and mental health wellbeing
* Latest Apple equipment
* Great office snacks to fuel your day
* A positive team to work with daily!

Diversity & Inclusion
At Spendesk, we're committed to fostering an environment where all differences are encouraged, supported and celebrated. We're building our culture for everyone, with everyone. Our goal is to attract and build a diverse, equal and inclusive team, where everyone feels welcome and we truly embrace and encourage people from all backgrounds to apply