EU Field Operations Executive

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About Us

Harmattan AI is a next-generation defense prime building autonomous and scalable defense systems. Following the close of a $200M Series B, valuing the company at $1.4 billion, we are expanding our teams and capabilities to deliver mission-critical systems to allied forces.
Our work is guided by clear values: building technologies with real-world impact, pursuing excellence in everything we do, setting ambitious goals, and taking on the hardest technical challenges. We operate in a demanding environment where rigor, ownership, and execution are expected.

About the Role

We are hiring a Field Operations Executive to execute demonstrations, deployments, and field operations in support of customer engagements.
Reporting to an Engagement Manager, you will be responsible for operating our systems in real-world environments, ensuring readiness, customer deployments.
This is a highly operational, field-first role, requiring strong technical grounding, autonomy, and execution under real-world constraints.

Responsibilities

Field Execution

* Execute technical demonstrations, tests, and deployments in operational environments
* Operate UAV systems, payloads, and software during customer demos and trials
* Ensure systems are mission-ready, calibrated, and fully functional before deployment

System Operation & Troubleshooting

* Monitor system performance in real time and troubleshoot issues in the field
* Identify and resolve hardware, software, and integration issues under time constraints
* Support integration and validation of systems in customer or partner environments

Preparation & Logistics

* Prepare and configure demo kits, hardware, and software stacks
* Manage field logistics, including transport, setup, and teardown of systems
* Ensure compliance with operational and safety procedures

Data & Feedback

* Collect and structure field data, logs, and observations
* Support post-mission analysis (flight logs, system performance, anomalies)
* Provide clear and actionable feedback to Engagement, Product, and Engineering teams

Continuous Improvement

* Contribute to improving demo workflows, operational processes, and field playbooks
* Support the standardization of tools and procedures for repeatable, high-quality deployments

Candidate Requirements

* Experience in field operations, testing, or deployment of UAVs, robotics, or complex technical systems
* Strong hands-on ability with hardware + software systems
* Comfortable operating in real-world, sometimes constrained environments
* Proven ability to troubleshoot technical issues under pressure
* Adaptability & Mobility: Thrives under pressure in a fast-paced, dynamic environment; embraces a "no-task-is-too-small" mentality.
* Communication & Influence: Excellent written and verbal communication, capable of leading diverse principals - from junior members to senior executives.
* Commitment: 100% dedication to Harmattan AI's mission, vision, and ambitious growth plans, ready to go the extra mile to ensure operational excellence.
* UAV pilot license strongly preferred
* High willingness to travel (significant field presence required)

We look forward to hearing how you can help shape the future of autonomous defense systems at Harmattan AI