Middle & Back Office Manager Client Repository CDD 7 months - NWM

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Job Description

You are joining the Customer Account Control and Administration team as a Middle & Back Office Manager for flow and review activities.
On a daily basis, your tasks are:
* Manage customer relationship entry: Reputation check, customer scoring;
* Contribute to compliance and the fight against fraud: Escalation of suspicious, atypical transactions to compliance, incorporating the dimension of tax fraud;
* Support the management of account/third-party openings: Completeness checks, entries, or IT integrations for different types of accounts (ASV, CC, CIF, PEA for PP and PM, undivided);
* Keep the client repository up to date: Record and manage all changes to the administrative file (address, taxation, pricing, management mode, proxies, commercial reassignment, NPAI, care of...);
* Manage complaints and requests: Processing customer requests, permanent or occasional checks, and managing the dedicated mailbox.

As a Middle & Back Office Manager, you contribute to securing the client repository and ensuring compliance with banking operations.
You work in an international environment, within a community of experts who place excellence, impact and collective action at the heart of everything they undertake.
#TransformativeFinance
This position is based at Charenton-Le-Pont with the possibility of working from home.
We place our employees at the center of our attention. Internal mobility, career development and training programs allow you to grow and flourish throughout your journey.
You work in a hybrid, inclusive and collaborative work environment.
You also have the opportunity to commit yourself in favor of society and causes that are close to your heart through our corporate foundation.
About the recruitment process
You will be contacted by one of our recruiters before meeting our business experts (manager, team member or business sector).

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Required Skills/Qualifications/Experience

About you: If this is your description, you are made to work with us!

With a higher education, you have significant initial experience in a middle back office specialized in the KYC repository.

Do you have:

- Excel;
- Data management and client repository tools;
- KYC processes and the fight against tax fraud;
- IT entry and integration systems (account management and third-party).

You have excellent interpersonal skills, a very good ability to listen; you are:

- Recognized for your team spirit;
- Be adaptable and demonstrate great rigor;
- Able to manage priorities.

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