Claims Officer - Italian

Descrizione del lavoro:

Are you interested in working for one of the world`s leading insurance and financial services companies? We are looking for Claims Handlers to join our multicultural team based in Dublin 12. (COMPANY NAME) Partners in Ireland is part of the (COMPANY NAME) Group. The (COMPANY NAME) Group employs over 160,000 people in over 70 countries worldwide, each with their own in-depth experience of local markets and all focused on a common goal - local expertise and global presence

(COMPANY NAME) Care are the international health insurance experts at (COMPANY NAME) Partners. Our focus is on addressing the health and wellbeing protection needs of clients worldwide, through the delivery of straightforward, innovative solutions that make each client feel understood, confident and valued.

Job Description

The role of a Claims Handler involves processing medical claims for clients worldwide, from Australia to Germany and Argentina to Italy, all countries are catered for. We ensure a high level of client service while processing claims within an industry leading 48 hours timeframe. The Claims Department is a very fast paced and challenging environment, with many different languages used and a mixture of cultures.

Key Responsibilities

* Process claims within the agreed company SLA, Clear to Zero, and adjudicate each claim in accordance with (COMPANY NAME) Care policy benefits to achieve company loss ratio targets

* Ensure accurate and efficient adjudication/investigation of each claim, ensuring timely follow-up of claims, to deliver a superior client experience and accurate reporting

* Consistently contribute to departmental success by meeting agreed personal and team targets for both productivity and quality

* Foster healthy inter-departmental relationships by responding to internal customer queries in a professional, solution focused manner to ensure an efficient response is provided

* Other Ad hoc duties as required

Requirements

* Administrative experience

* Experience working with tight deadlines

* Strong Knowledge of Microsoft Office ( Excel, Word)

* Valid EU work permit with the ability to work full time year round

* Fluency in English and Italian

What we offer...

* A competitive Salary and bonus scheme

* Career progression opportunities and training

* Excellent benefits such as pension, health insurance for employee, his/her spouse and children under 18, and discounts on car and house insurance

* Flexible working hours and blended working (remote working a few days per week)

* Free onsite parking

* Sports & Club society

* Transport Subsidy

* Support for professional studies including APA examinations

* Relocation Assistance

* Recognised as one of the best large companies to work for 2017

The successful candidate will have the opportunity to work in growing multicultural company committed to empowering its employees and furthering their development. A competitive remuneration and benefits package is offered, including healthcare, pension, life & disability, travel subsidy, discounts on home and car insurance, sports & social club and support for professional studies.

(COMPANY NAME) Partners is an Equal Opportunities Employer

(COMPANY NAME) Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

We at (COMPANY NAME) believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.

Join us. Let's care for tomorrow