BOTTEGA VENETA Client Advisor, Guadalajara Midtown

Descrizione del lavoro:

We are currently seeking a Client Advisor who will report to the Store Manager as part of our dynamic team in Guadalajara Midtown.

How you will contribute:
* Meet and exceed monthly sales goals and KPI's thru client outreach; developing new clients via appointments and consignments, informing all clients of new collection deliveries, in-store events and relevant brand initiatives
* Effectively utilize the Bottega Veneta Client Journey and other selling techniques (cross-selling, multiple selling, upselling, etc.) to maximize each transaction, improve KPI's and close sales
* Establish and nurture strong relationships with all clients, routinely updating and maintaining client profile records
* Maintain an open, learning attitude by continuously seeking and receiving feedback from colleagues and management
* Sustain a high level of product knowledge (technical and inspirational) on all collections by utilizing various training resources provided by the Company
* Assist management with basic store opening and closing procedures such as cycle counts and/or light cleaning duties, maintain visual standards including merchandise presentation, signage, lighting, and general maintenance as requested
* Comply with all company policies and procedures
* Maintain an environment where all associates are treated fairly and with dignity and respect

Who you are:
* 1-2 years of previous retail sales experience in a customer service related field; preferably a luxury environment
* Ability to consistently achieve and exceed sales goals and KPI's
* Builds and maintains a loyal client following
* Has a genuine interest in fashion and follows industry trends/news
* Exhibits a strong work ethic, leadership skills, high energy level, and is team-oriented
* Possesses strong verbal and written communication
* Maintains a polished and well-groomed appearance at all times
* Luxury retail sales experience preferred
* Ability to be mobile on the sales floor for extended periods of time
* Available to work closing shifts a minimum of 3 times per week, minimum of 3 Saturdays per month and two Sundays per month, annual inventory and entire holiday season
* Ability to climb a ladder and lift packages weighing 5-8 lbs. on a regular basis

Why work with us?

This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Kering is committed to building a diverse workforce. We believe diversity in all its forms - gender, age, nationality, culture, religious beliefs and sexual orientation - enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

EOE M/D/F/V