Learning Operations Specialist (f/m/x)

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Job Description:

Learning Operations Specialist (f/m/x)

Mars Global Services | HR Department
Location: GSW - Warsaw (hybrid up to 50%)

The Learning Operations Specialist is an integral part of a global team delivering learning solutions across Mars. This role focuses on coordinating virtual and face-to-face learning experiences for leadership audiences, ensuring smooth execution and a high-quality participant journey. You will collaborate with stakeholders across regions and functions, acting as a trusted partner who brings together people, processes, and tools to enable impactful learning initiatives.

What would be your key responsibilities?
* End-to-End Learning Coordination - coordinate the deployment of leadership learning programs across all stages of the learning journey - from planning through delivery, ensuring all elements are aligned and executed seamlessly, including coordination of face-to-face programs.
* Learning Delivery Support & Systems - support the administration of learning systems (e.g. Workday LMS) to ensure learning activities are accurately set up and maintained.
* Stakeholder Partnership & Communication - act as a primary contact for participants and senior stakeholders, ensuring clear, timely, and effective communication throughout the learning lifecycle.
* Operational Excellence & Continuous Improvement - monitor processes, maintain data quality, prepare insights and reports, and identify opportunities to enhance the learning experience and operational efficiency.
* Budget Management Operations - conduct budget operations related to training deployment, such as managing purchase orders for logistics and training services, as well as ensuring accurate invoice processing and cross-charging.

What are we looking for?
* 2-3 years of experience in a coordination, operations, HR services, or client-facing environment
* Fluent English (spoken and written)
* Ability to navigate multiple priorities and keep activities moving forward in a structured way
* Confidence in working with stakeholders across different regions and levels of seniority
* Strong focus on understanding stakeholder needs and delivering a positive experience
* Exceptional interpersonal and communication abilities
* Familiarity with systems such as Workday or similar LMS platforms
* Proficiency in MS Office; familiarity with SNOW is a plus
* Experience supporting budgets or tracking costs is a plus

What can you expect from Mars?
* Contract of employment.
* Attractive financial conditions with Business Bonus and Christmas Bonus
* We will also look after your safety and well-being by offering you rich benefits package including life insurance, private medical care, Employee Assistance Program fully covered by Mars, MultiBenefit Program.
* Lunch card.
* Extra savings scheme to support You in long perspective.
* Support in career building through personalized development plan.
* On-line shop with attractive discounts on our products that Your family and friend are going to love.
* Possibility to participate in volunteering initiatives during working hours.
* A modern and pet friendly office in the City Centre.

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