Solution Designer

Descrizione del lavoro:

We're looking for a Solution Designer to help shape the future of Sage's Accounting solutions. In this role, you'll act as the bridge between product strategy and delivery, ensuring our products deliver exceptional value, remain compliant with regulations, and solve real customer pain points in accounting and compliance.

You'll work closely with product managers, engineers, and stakeholders across the business to define clear, valuable requirements and translate complex accounting and legislative rules into intuitive, user-friendly features. This is a key role in turning strategic vision into actionable solutions that support compliance and efficiency small business owners - as well as providing the opportunity to start leveraging AI going into the future too!

This is a hybrid role requiring 3 days per week in our Newcastle office.

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First 90 Days

* 30 days - Get familiar with our product suite, accounting domain, user personas, and regulatory landscape. Understand team workflows, tools, and delivery cadence.
* 60 days - Begin leading analysis work on upcoming features, translating accounting and compliance needs into structured, high-quality input for the product backlog.
* 90 days - Fully own requirement discovery and solution design across one or more product initiatives. Drive collaboration across teams and actively shape the roadmap based on customer feedback, compliance changes, and evolving priorities.

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Meet the Team

You'll work in a cross-functional environment alongside product managers, UX, developers, QA engineers, and business stakeholders. The team is collaborative, domain-driven, and customer-focused, prioritising continuous improvement and iterative delivery.

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How Success Will Be Measured

* Clear, accurate, and compliant requirements that enable efficient and high-quality delivery.
* Strong exposure to conducting gap analyses and impact assessments when new legislation or business rules are introduced.
* Consistent collaboration with product and engineering to define scope and priorities.
* Impact on product outcomes through business insight, regulatory alignment, and customer feedback.
* Delivery of analysis and solution documentation especially those related to accounting, VAT, and financial reporting, to inform system design.
* Deep expertise in accounting and compliance domain solution design.
* Customer support teams fully onboarded to new deliveries so they can support our customers.
Snapshot of Your Day-to-Day

You'll act as the domain expert, working closely with internal stakeholders to elicit business needs, translate accounting and compliance requirements into actionable product features, and collaborate with engineering to ensure solutions meet customer and regulatory expectations. You'll analyse and model solution processes, validate product accuracy against accounting principles, and ensure compliance with tax and reporting obligations.

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Must-Have Skills

* Strong understanding of real-world accounting and compliance business processes.
* Experience of solution design or business analysis in accounting or compliance-driven software.
* Working knowledge of accounting fundamentals, including:
o Double-entry bookkeeping
o Ledger and journal management
o Trial balance preparation
* Experience applying legislation and regulatory rules to software design, particularly in:
o Financial reporting
o Tax compliance
o Audit trails
* Familiarity with VAT rules, including input/output VAT, reconciliation, reporting, and cross-border VAT considerations.
* Knowledge of UK and EU financial regulations and tax frameworks.
* Strong analytical mindset with the ability to structure and document requirements clearly.
* Excellent communication and stakeholder engagement skills.

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