Site Reliability Engineer - Adobe Experience Platform

Descrizione del lavoro:

Our Company

Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

The Opportunity

Are you experienced with IaaC and managing both production and development environments? Do you deeply understand the operational challenges of scaling services? Are you committed to solving these issues with software rather than ongoing manual effort? Do you pair these skills with strong communication, a customer-first approach, and a drive to "get stuff done" while continuing to learn and enjoy your work?
In the Digital Experience group at Adobe, you will serve as a Site Reliability Engineer on a team dedicated to high-value, high-transaction services. Your role involves ensuring these services are resilient and available for top global brands. You will coordinate with engineering peers and share in-depth infrastructure expertise for your product area. Effective communication will enable collaboration with colleagues in various locations. Your input, based on data and metrics, will aid in advancing reliable engineering delivery.

What you'll do:

* Extend our product services and production environment using traditional software engineering guidelines.
* Contribute to the technical direction of our hybrid private/public cloud enterprise solution.
* Collaborate with various internal teams to provide a high-quality customer experience.
* Contribute service metrics and measurement.
* Deliver automation to prevent problem recurrence and automate responses to all non-exceptional service conditions.
* Establish credibility with the quality of your technical execution.
* Participate in a cross-regional on-call rotation.
* Continually evaluate and adopt the latest industry technologies to optimize costs and increase efficiency.
* Participate fully in a culture that supports innovation and creativity while delivering high output in a predictable and reliable way.

What you'll need to succeed:

* At least 5 years of commercial software development and technical operations experience, and experience managing large-scale cloud-based applications.
* BS/MS in Computer Science or equivalent experience.
* Able to build and deliver infrastructure solutions for scalability, reliability, high availability, performance, security, software maintainability, and operational excellence.
* Experience with Linux-based open source software.
* Experience with AWS technologies and Kubernetes, Terraform.
* Expertise with config management tools (Ansible/ Salt-stack/ Puppet), NoSQL (Snowflake/Cassandra/MongoDB) and with monitoring and logging solutions (preferably Prometheus, Splunk, Grafana).
* Expertise with at least one programming language (Java/ Scala or Python)
* Excellent communication skills (verbal and written) are critical to the role.
* Able to work efficiently across various time zones to coordinate with colleagues in different regions.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.

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