Junior User Experience Manager

Descrizione del lavoro:

Descripción del puesto

To support our User Experience team we are searching for a Junior User Experience Manager to be based in our Barcelona office.

YOUR RESPONSIBILITIES:

* Become part of the Onsite Management team and be responsible for identifying user needs and motivation, as well as independently developing user guidance concepts for all our Digital Web Applications.
* Be responsible for creating concepts, scribbles, mockups & interactive prototypes for all our digital products and bring your market overview of developments & trends to the team.
* Leverage collaboration with web analytics, product management, and design teams to transform digital products into unique shopping experiences.
* Be responsible for developing and improving our internal digital products such as (CMS, Backoffice, or Returns Platform).
* Conduct regular user surveys as well as usability tests, identify the needs of our customers, and derive improvement actions Based on the results therefrom.YOUR QUALIFICATIONS:

* At least one year of professional experience in conceptual design, user experience, usability, or conversion optimization, preferably in an agency environment.
* Experience with wireframe and prototyping tools and other design programs (e.g. Figma, Adobe Photoshop, Axure, Balsamiq, Adobe XD, or similar).
* Eager to learn and broaden your knowledge continuously.
* Hands-on, service-oriented, and customer-driven person.
* Strong written and verbal communication skills in English.
* Excellent feeling for mobile usability and user interaction, customer journeys, and analytical understanding of e-commerce KPIs.WHAT WE OFFER

* Up to 32 days of holiday, depending on the length of service, starting with 28 days (excluding public holidays and weekends)
* Mobile office with up to 20% of your total contracted hours (job and position permitting)
* 10 days/year of mobile office abroad in EU-countries (job and position permitting)
* Language & e-learning courses
* Staff discount of up to 30%
* Flexible remuneration benefits (ticket restaurant, ticket transport and ticket child care (guardería))
* Discounted membership for selected sports platforms & gyms
* Private health insurance
* Access to LinkedIn Learning
* Individual support on mental health & well-being
* Social Day
* Employee Share Purchase Plan