Client Support Specialist

Descrizione del lavoro:

Client Support Specialist - Business Insurance

Our not-so-secret sauce.
Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More than 9,000 of the industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a Client Support Specialist within Business Insurance group at Marsh McLennan Agency (MMA).

Marsh McLennan Agency provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 170 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC).

A day in the life.
As a Client Support Specialist, you will be an integral team member who supports the Client Services and Sales teams with high quality work product to ensure client needs and expectations are met. You will learn the insurance industry from the ground up, handling key responsibilities such as data gathering and management, soliciting quotes from carrier partners, issuing certificates of insurance, assisting with the renewal process and engaging in various client facing interactions.

All Client Support Specialists can expect ongoing professional development opportunities that include On-The-Job Training with both management and team members, mentorship, career pathing and Tuition Assistance. You will also participate in ongoing L&D opportunities through our numerous MMA University Learning Series courses.

Our future colleague.
We'd love to meet you if your professional track record includes these attributes:
* Very effective oral and written communication skills as well as relationship building skills
* High level of proficiency with Microsoft Office products, including Word, Excel and PowerPoint
* Exceptional time management and organization skills
* Active insurance license or willingness to obtain it within 3 months of employment

The following are preferred but not a requirement to apply:
* A relevant internship opportunity within the Insurance Industry
* A degree in Risk Management, Business or other related program
* Demonstrated experience in Customer Service

We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.
Some benefits included in this role are:
* Generous time off, including personal and volunteering
* Tuition reimbursement and professional development opportunities
* Hybrid work
* Charitable contribution match programs
* Stock purchase opportunities

To learn more about a career at MMA, check us out our website or flip through recruiting brochure.
Follow us on social media to meet our colleagues and see what makes us tick:
* Instagram
* Facebook
* X
* LinkedIn

Who you are is who we are.
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.
Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

The applicable base salary range for this role is $35,600 to $66,200.
The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs