French speaking Billing and Logistics Specialist

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Company Description:

Make a Difference - Clean Water for the World
At Veolia Water Hungary, we don't just process invoices - we help keep clean water flowing to people around the globe. As a market-leading membrane technology company with over 20 years of expertise, we design and manufacture cutting-edge water treatment solutions across three Hungarian locations: Budapest, Tatabánya, and Oroszlány.
We're a close-knit, supportive team that values stability, family-friendly working conditions, and meaningful work. Because clean water will always matter.

Job Description:

What You'll Do
As our Billing & Logistics Specialist, you'll be a key player in ensuring our French-speaking customers receive seamless, accurate, and timely service. You'll own the full invoicing cycle, manage logistics escalations, and act as a trusted partner to both customers and internal teams.
💳 Billing & Invoicing
* Create, process, and deliver a full range of invoices (pro-forma, intercompany, credit/re-bill, customs, cash-in-advance)
* Upload invoices to customer and government portals; onboard Veolia onto new customer platforms
* Collaborate with Finance and Collections teams to support credit block releases and reduce outstanding payments
* Partner with the AP team to streamline vendor invoice management
* Forward payment advice and perform accurate billing administration
🚚 Logistics & Order Management
* Manage return workflows and orders end-to-end
* Create delivery notes for third-party sales orders and support GR & IR processes
* Coordinate with the shipping department to organize expedited shipments
* Acquire and manage Proof of Delivery (POD) documentation
* Handle tank creation and management, and resolve BNRTA issues
🤝 Account & Dispute Management
* Serve as the primary point of contact for French-speaking customer queries
* Act as a data gatekeeper - ensuring customer information is accurate and up to date in our ERP system
* Investigate and resolve invoice disputes to support healthy cash flow
* Conduct root cause analyses to prevent recurring billing issues and continuously improve quality

What You Bring
✅ Must-Have
* Advanced French and English (written and spoken)
* 2-3 years of experience in billing, logistics, order management, or a related field
* Strong attention to detail and a commitment to accuracy
* Excellent time management and ability to prioritize in a fast-paced environment
* Clear, professional communication skills - with both internal stakeholders and external customers
* Analytical mindset with solid problem-solving skills
* Customer-first attitude with a sense of ownership
* Proficiency in Microsoft Excel and Outlook
* Ability to come into the Budapest office 1-2 times per week
⭐ Nice-to-Have
* University or college degree
* Hands-on SAP experience
* Familiarity with Salesforce.com
* Experience in customer service or order management environments
* Knowledge of an additional European language
* Lean / Six Sigma or process improvement mindset
* A natural inclination to mentor and support teammates

Why Join Us?
Join a motivated, professional team and enjoy a competitive salary alongside a comprehensive benefits package designed to support you at work and in life:
Meaningful Work - Value-creating challenges within a successful, environmentally conscious company
Financial Perks - Cafeteria allowance, birthday bonus, and employee referral reward
Health & Wellbeing - Medicare private health insurance, life insurance, and access to medical screening tests
Employee Support Program - Confidential legal, psychological, and health counselling whenever you need it
Family-Friendly Benefits - Dedicated family support, including start-of-school assistance
Growth & Development - Regular training opportunities to keep your skills sharp and your career moving forward
Flexibility - Home office opportunity to help you balance work and personal life
Stability - A safe, long-term workplace in the modern Váci Greens Office, Budapest

Additional Information:

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination