M+ Internship Programme 2026/27 - Museum Operations (Visitor Services)

Descrizione del lavoro:

M+ is a museum dedicated to collecting, exhibiting, and interpreting visual art, design and architecture, moving image, and Hong Kong visual culture of the twentieth and twenty-first centuries. Located in Hong Kong's WestK, we are one of the leading museums of modern and contemporary visual culture in the world. The museum reflects our unique time and place, building on Hong Kong's historic balance of the local and the international to define a distinctive and innovative voice for Asia's twenty-first century.

The M+ Internship Programme is a unique opportunity for those who are interested in developing a career in the museum field. You will work closely with the M+ team full time for a period of one year, gaining both practical and theoretical training. This intake will take place from September 2026 to August 2027.

The Visitor Service Internship offers training on managing the smooth frontline operation with courtesy mindset. The intern is responsible for the visitor services related functions, including management of Information Desk, Cloakroom and related service touch points within the museum, response to enquiries, crowd control management, assist in artwork safety and crisis handling, etc. The internship participates in the visitor service daily operation in museum, including visitor engagement for collecting feedback, manpower allocation and service standard monitoring, managing Information Desk and Cloakroom service, and related administration work of frontline operations.

You will be able to:

* gain practical training in daily operations of a major Museum;

* gain an understanding of how content and the visitor experience influence Visitor Services team planning;

* learn about how to plan a smooth frontline operation with excellent visitor experience of a world-class Museum;

* assist on a broad range of projects that support the business reporting requirements across the museum; and

* perform any duties from time to time as reasonably as assigned by M+.

You need to:

* possess bachelor degree or above in any disciplines;

* possess approachable personality, cheerful, proactive, customer-centric, flexible, adaptive to change and detail-minded mindset;

* demonstrate excellent interpersonal skills and be able to work both independently and cooperatively with others;

* have excellent oral and written communication skills in English and Chinese; and

* require working on weekends and public holidays and occasional evening work to support special duties and events.

Please submit your application on or before 15 June 2026 via online application.

For interested parties, please submit your application with detailed CV on or before following date. Applicants are encouraged to submit their applications as soon as possible. The review of applications will continue until post is filled.
17-06-2026

Data collected will only be used for job application processing. Your data may be accessed by our appointed recruitment consultants who have agreed to keep confidence of all personal data in not less than the standards applicable to us. Applicants not being invited for interview within 4 weeks from the submission date may assume their applications unsuccessful.

All related information will be kept up to 24 months and all personal data will be destroyed afterwards.

For more information, please visit https://www.westk.hk or contact:
Shelia Ng /+852 22000212