Student - Customer Experience Enablement Working Student (d/f/m)

Descrizione del lavoro:

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The Role: How you'll make an impact at (COMPANY NAME)
Bring your drive. Make a difference. We are looking for Customer Experience Enablement Working Students (d/f/m) who have a passion for people topics, data and creative tasks.

Role Responsibilities: What you'll do
Student - Customer Experience Enablement Working Student (Start: 01.06.2024, Location: Munich, Berlin, Dublin)

* You will manage our tool landscape (Highspot, Userlane, LearnUpon, Calendly, and Zoom) including data reporting, Customer-Experience internal learning content management, and collaboration with tool owners and leaders
* You will ensure that the Customer Experience Enablement operations run smoothly by diligently working through Jira governance routines, reporting statistics, and alignments with the rest of the team.
* You will track and present data insights using Google Sheets and Slides and provide valuable insights to the team.
* You will perform regular learning content maintenance updates to various materials (eLearning modules, Confluence articles, videos)
* You will contribute to a seamless onboarding experience by supporting scheduling, communication, troubleshooting, and reporting for key programs
* You will contribute to the creation of eLearning content to enable Customer Experience at (COMPANY NAME)

Role Requirements: What you need to succeed
If you are a detail oriented person and want to thrive in an environment where learning and development are at the heart of the company, then this is your unique chance.

Hard skills:
* You are a registered student in an area such as Business Administration, Education, or a comparable course of study
* You are experienced in using the Google Suite or MS Office package and have an affinity for data
* English is required, as we are a European companySoft Skills:
* You have strong communication skills
* You bring an independent and self-reliant work style with a strong hands-on mentality
* You are well organized and show curiosity and a desire to learn more
* You have analytical skills and like to work with data

Why (COMPANY NAME)
We offer everything you need:

* An international team from all over the world with the flexibility to work from any of our 7 office locations
* Working Student: Flexible working arrangements, individually plan the 20h with your team
* Decide for yourself whether you want a subsidy for public transportation or a Qualitrain membership for EUR22 per month
* No matter where you are in your life right now, after a GAP year or during your studies, we offer both mandatory and voluntary internship opportunities
* Stylish open office space in the heart of Munich (near Hauptbahnhof) - Coffee, Mate, Fruits, and Muesli are provided by us
* Bachelor 16EUR/h, Master 17EUR/hBut we even go beyond that - we want to guarantee your continuous growth:

* Continuous Feedback & Acknowledgement: Define your individual feedback cycle with your manager, weekly 1:1s
* Build a strong network: Benefit from our internal student network and regular meet-ups with colleagues from different departments
* Learn and grow by joining our in-house knowledge-sharing sessions, the internal buddy program, and many other options.
* Work productively with the latest hardware and tools (Apple, Slack, Notion, etc.)Get a little sneak peek of your potential upcoming workplace on our Instagram or TikTok
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About us
Bring your best. Make your mark. We're using technology to revolutionize the way HR operates so that we can transform the way millions of people experience work every day. We move fast, challenge the status quo, and support our people as they shape their careers.

With over 10,000 customers and a team of 2,000 in eight offices around the world, now is the perfect time to join! We believe in hiring driven people who want to make an impact. So bring your best, and let's build the future of HR technology together.

Discover our (COMPANY NAME) Principles, that guide our mindset, behaviours, and the ways we work together:

Exceed Customer Expectations: We anticipate, prioritize, and solve for the needs of our customers.
Deliver Exceptional Results: We dream big and move with urgency to make great things happen.
Elevate One Another: We work together as trusted partners to amplify our collective impact.
Care to Challenge: We care personally and challenge directly to unlock our full potential.
Ignite Positive Momentum: We embrace the challenge with a positive mindset and celebrate our wins together.

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