SPA Receptionist Intern - Bvlgari Hotel Milano

Descrizione del lavoro:

Place of work:
Job Overview: Responsible for the accurate, courteous, and efficient reservation of Spa guests providing the highest level of personal service. Process all payments according to established hotel requirements. Provide information to any guest or visitor inquiry. Useful help in the general organization of the Spa. Using empowerment to make decisions that will ensure complete problem resolution, and maintaining a strong and productive relationship with all departments of Bulgari Hotels & Resorts Milano.

Key Relationships:
Primary Internal:
Guest Services, Housekeeping, Reservations & Accounting, PBX / Communication
Restaurant, Engineering, Sales, Executive Offices
External: Hotel guests/ visitors, designated service company personnel and vendors
Standard Specification:
Requirements are representative of minimum levels of knowledge, skills, and/or abilities or aptitudes to perform each duty proficiently
Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees or guests