Intern

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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Internship Position: Building Management Operations Support

Position Overview

We are seeking a motivated intern to support the building management operations team in maintaining and managing the common areas of a premium office building in Kuala Lumpur. This internship offers hands-on experience in property management operations, with a primary focus on report preparation and administrative support. The intern will work directly under the guidance of the Building Manager, gaining valuable insights into the day-to-day mechanics of facilities management.

Location

Kuala Lumpur, Malaysia

Reporting Structure

Reports to: Building Manager

Duration

[Specify duration: e.g., 3-6 months / As per academic requirements]

Educational Requirements

Current student or recent graduate from a recognised institution of higher learning pursuing or having completed studies in:
* Property Management
* Facilities Management
* Real Estate Management
* Building Management
* Related disciplines

Key Responsibilities

Report Preparation & Documentation
* Assist the Building Manager in preparing daily, weekly, and monthly operational reports for common area management
* Compile and organize data on building performance metrics, maintenance activities, and service delivery
* Support the preparation of management presentations, status updates, and analytical reports
* Create visual dashboards and summaries to track key performance indicators
* Maintain accurate records of building operations and facility-related documentation
Administrative Support
* Coordinate and maintain comprehensive filing systems for maintenance records, service agreements, and vendor documentation
* Assist the Building Manager in scheduling routine inspections and maintenance activities for common areas
* Support the processing and tracking of work orders and service requests
* Help maintain building databases, management information systems, and contact directories
* Prepare correspondence and communications as directed by the Building Manager
* Coordinate meetings and maintain the Building Manager's calendar when required
Operational Coordination
* Liaise with service contractors and vendors under the Building Manager's supervision
* Monitor and track completion of maintenance tasks in common areas
* Assist in maintaining inventory records of equipment and supplies
* Support compliance documentation and regulatory requirement tracking
* Help organize and archive documentation for audits and inspections

Learning Opportunities

Working under the Building Manager's mentorship, this internship provides exposure to:
* Commercial building operations and management practices in a real-world setting
* Facility maintenance planning, execution, and quality control processes
* Vendor and contract management relationships
* Building management systems, reporting tools, and industry software
* Industry standards, compliance requirements, and best practices
* Professional decision-making and problem-solving in property management
* Leadership and management approaches in facilities operations

Required Skills & Attributes

* Strong written and verbal communication skills in English and Bahasa Malaysia
* Proficiency in Microsoft Office applications (Word, Excel, PowerPoint)
* Excellent organisational skills with strong attention to detail and accuracy
* Ability to work independently while taking direction from the Building Manager
* Positive attitude, eagerness to learn, and professional curiosity
* Reliable, punctual, and able to maintain confidentiality
* Good interpersonal skills for interacting with building occupants and vendors

Preferred Qualifications

* Previous internship or work experience in property or facilities management (advantageous)
* Familiarity with building management concepts, terminology, and operations
* Basic understanding of maintenance operations and building systems
* Experience with data analysis or report writing

What We Offer

* Direct mentorship from an experienced Building Manager
* Practical, hands-on experience in professional building management operations
* Exposure to commercial office building operations in Kuala Lumpur's dynamic property market
* Opportunity to develop industry knowledge, technical skills, and professional competencies
* Insight into career pathways within property and facilities management
* [Specify: Monthly allowance / stipend if applicable]
* [Specify: Working hours, e.g., Monday to Friday, 9:00 AM - 5:00 PM]
* [Specify: Any other benefits such as dress code, meal provisions, transport allowances, etc.]

Application Requirements

Interested candidates should submit:
* Current resume/CV
* Cover letter expressing interest in building management and career objectives
* Academic transcripts
* Letter of endorsement or approval from educational institution (if required for internship credit)
* Two references (academic or professional)
* [Any other specific requirements]
JLL is committed to providing an inclusive environment for all employees and interns. We welcome applications from qualified candidates who are eager to learn and contribute to our building management operations.

Location:
On-site -Kuala Lumpur, Malaysia

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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