Capability Development Traineeship [GRIT@Gov]

Descrizione del lavoro:

[What the role is]The GRaduate Industry Traineeship Programme within the Public Service (GRIT@Gov) aims to provide fresh graduates with opportunities to gain industry-relevant skills and experience that can strengthen their employability to take up full time roles in the sector.

The Communicable Diseases Agency (CDA) - Capability Development traineeship provides hands-on experience in capability development within a newly established statutory board under Ministry of Health (MOH). You will be supporting the Operations Division in CDA.

As part of the Operations team, you will support the Assistant Director, Operations on the capability development to simplify and/or enhance the operational work processes.

You will also build competencies in navigating organisational processes, working with internal and external stakeholders, and translating data into insights and initiatives that support employee engagement efforts.

[What you will be working on]
As part of Operations team in CDA, your key responsibilities include the following:
* Design, develop, and implement IT projects aimed at enhancing existing work processes and operational efficiency. Collaborate extensively with diverse stakeholders to identify desired outcomes, assess current process gaps, and define project requirements and success metrics
* Research and evaluate emerging digital technologies and tools to streamline work processes, improve productivity, and deliver innovative solutions that align with organisational objectives and user needs

You may also be asked to support other ad-hoc duties related to the project or team operations, as needed.

[What we are looking for]
Job Requirements
* Fresh graduate who has completed studies, preferably in Information Technology, Computer Science or related technical field
* Interest in capability development
* Detail-oriented and good written communication
* Comfortable with using digital tools and platforms
* Familiarity with dashboards or survey tools is a plus
* Basic Excel skills may be useful for ad-hoc reporting, though not essential
* Presentation skills, as Trainee will have opportunities to present to Management
* Strong analytical and problem-solving skills, including grasp of data analysis techniques and methodologies
* Self-motivated and independent worker with the ability to multi-task in a dynamic and fast-paced environments whilst delivering quality results under pressure and tight deadlines.
* Ability to seek continual improvements, and to innovate and experiment while managing the risks involved.

Key Competencies Required
* Thinking Clearly & Making Sound Judgements - Able to assess staff queries, identify issues, and escalate appropriately during the survey period.
* Learning & Putting Skills into Action - Open to learning new tools (e.g. dashboards, survey platforms) and apply them to support project delivery.
* Improving & Innovating - Able to suggest small improvements to processes and adapt to feedback.
* Working Effectively with Stakeholders - Able to coordinate with internal teams and external vendors to ensure smooth survey operations.
* Serving with Heart, Commitment and Purpose - Demonstrates care and responsiveness when supporting staff, contributing to a positive survey experience