Intern, GTS Innovation (Product Management - UI/UX)

Descrizione del lavoro:

Job Description

Get to Know the Team
Join the GTS Agentic Foundations team at Grab, a group dedicated to driving Grab's internal AI transformation. We develop Valet, Grab's internal AI assistant platform that empowers Grabbers to work faster and smarter. Our mission is to create a seamless, intuitive chat-based interface that connects to Grab's complex internal systems. We operate like a fast-paced startup within Grab.
Get to Know the Role
We are looking for a design-minded intern to step into the world of Product Management. We don't require prior Product Management experience; our team will guide you in agile execution, Jira management, and product strategy aspects of the job. What you do need is a deep empathy for the user and an eye for design. You will report to the Lead Business & Product Architect and you will help shape how Valet looks, feels, and operates. You will bridge the gap between user needs and engineering execution.
Note: This internship requires a minimum commitment of 6 months. You will be based onsite in the One North office.
The Critical Tasks You Will Perform
* You will map out clear user journeys and flowcharts to identify friction points within the Valet chat interface.
* You will translate ambiguous ideas into simple, clear wireframes and prototypes (using tools like Figma) to align the engineering team on what needs to be built.
* You will conduct informal user research by observing how fellow Grabbers use Valet, identifying what confuses them, and proposing design solutions.
* You will learn to break down your design concepts into actionable "user stories" and requirements for our engineers to execute.
* You will actively participate in team discussions, asking "why" and ensuring that the user's experience is always the top priority in our technical decisions

Requisiti del candidato:

Qualifications

What Essential Skills You Will Need
* You are currently pursuing a degree in Design, Business Information Technology, Information Systems, or a related field that blends business, technology, and user experience.
* You have hands-on experience using Figma (or similar design tools) to sketch, wireframe, and prototype user interfaces.
* You have a collection of assignments, personal projects, or case studies that demonstrate how you approach user problems visually.
* You can clearly explain the reasoning behind your design choices to others, focusing on why a specific layout or flow makes life easier for the user.
* You have a natural curiosity for AI tools and emerging technologies, and are excited to learn how to design intuitive, user-friendly interfaces for AI products