Maintenance Contract Specialist - Internship - Curious Talent

Descrizione del lavoro:

Apply Your Magic with Us

Are you ready to explore, break barriers, and discover much more? We know you have big plans. So do we. Innovating with science and technology to enrich people's lives through solutions in Healthcare, Life Science, and Electronics is what inspires our colleagues worldwide. Together, we dream big and share a passion for caring for a diverse range of people, customers, patients, and the planet. That's why we always seek curious minds who imagine the never-before-seen with us.

United as One for Patients: Our goal in Healthcare is to help create, improve, and extend lives. We develop treatments, smart devices, and innovative technologies in therapeutic fields such as oncology, neurology, and fertility. Our teams collaborate across six continents with passion and relentless curiosity to support patients at every stage of life. Joining our Healthcare team means being part of a diverse, inclusive, and flexible work culture that offers fantastic opportunities for personal and professional development worldwide.

Internship in the Field Service Area

Your Role :
Your job is to perform the Service Contracts Renewal process and support the organization in New contract process, Be an active contributor to Lab Water Solutions Sales and Field Service Organizations and execute with success Lab Water Solutions priorities and goals.

Service Contracts Renewal Activity:
Direct contact with customers to engage the renewal and negotiate possible Upgrade or Upsell, in collaboration with key partners. ​Create the renewal quotations and process the contracts POs, agree on the follow-up action with key partners if contract will not be renewed. ​Ensure data integrity and manage My Milli-Q accounts using CRM tools, following playbooks and Standard Operating Procedures. ​
Actively offer additional services and products. ​Deal with the admin part of Public Tenders and supervise the entire process in order to meet the Public Tender deadline. Work closely with FSS, who is responsible for the commercial offering and tech specifications. Act as the main contact person for Service Plans requests with the Clinical Key Account (if assigned) and guarantee a high level of collaboration ​to support Service and Sales tasks linked to these strategic partners.

Who you are :

* Student - University Grade or Master. Strong affinity to digital tools and basic B2B principles.Excellent communication and selling skills: ability to communicate in a professional manner with internal and external customers by email and over the phone.
* Strong organization skill, manage diverse tasks in the same day and during the time being able to prioritize your activities.
* Ability to work independently and develop personal initiatives.
* Fluency in English (C1) and additional language as optional
* Ability to work in team.

What We Offer:
We are curious minds coming from a broad range of backgrounds, perspectives, and life experiences. We believe this diversity drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for everyone to develop and grow at their own pace. Join us to build a culture of inclusion and belonging that impacts millions and empowers everyone to champion human progress.

Apply now and become part of a team dedicated to Sparking Discovery and Elevating Humanity