IT Vehicle Sales & Distribution Systems (VSDS) Summer (STAR) Intern

Descrizione del lavoro:

About Us

Mercedes-Benz USA is responsible for the sales, marketing and service of all Mercedes-Benz and Maybach products in the United States. In our people, you will find tremendous commitment to our corporate values. Our products and employees reflect this dedication. We are looking for diverse top-notch individuals to join the Mercedes-Benz Team and uphold these hallmarks.

Department Overview

VSDS (Vehicle Sales & Distribution Systems) is a strategic IT team for Mercedes-Benz, focused on streamlining sales and distribution processes.

Job Overview

This intern position will work closely with the Mercedes-Benz USA SWT IT Support Team for analyzing/enhancing the current SAP processes set up for SWT SAP System and create/manage documentation, where required

Responsibilities:
* Assist the SWT IT Support Team in conducting business requirement studies.

* Support the SWT IT Support Team in reviewing Mercedes Benz's existing SAP system and provide recommendations and improvements based on features and functions requested.

* Resolve routine tickets by following documented instructions and standard procedures.

* Escalate exceptions or non-routine issues to the appropriate team members.

* Maintain task logs and provide regular status updates for reporting and audit purposes.

Qualifikationen

Qualifications / Education:

To qualify for this internship opportunity, you must be a rising junior or rising senior enrolled in a Bachelor's program.

Preferred concentration of study:
* STEM (Science, Technology, Engineering, and Mathematics) major

Desired Knowledge, Skills and Abilities

* Basic knowledge of SAP

* Familiarity with common data and analytics tools (such as Excel or SQL) would be a plus, but not mandatory

* Eager to learn and have strong problem-solving and communication skills

Additional Information

During this 8.5-week summer internship, you will be required to work onsite 4 days a week at our Sandy Springs, GA headquarters.

EEO Statement
Mercedes-Benz USA is committed to fostering an inclusive environment that appreciates and leverages the diversity of our team. We provide equal employment opportunity (EEO) to all qualified applicants and employees without regard to race, color, ethnicity, gender, age, national origin, religion, marital status, veteran status, physical or other disability, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local law