Ecommerce Operations Internship

Descrizione del lavoro:

We are looking for our Ecommerce Operations team in Geneva a : Ecommerce Intern

Type of contract : internship (internship agreement with the university is mandatory)
Location: Geneva
Date: Start of January 2026 - for 6 months

CONTEXT

The Europe E-Commerce Europe Operations Intern supports the E-commerce Operations team in the running of the Ecommerce platform in a 360 view, liaising with various stakeholders both internally and externally related to the day-to-day activity.
This is a multi-role position that will consist mainly in supporting eCommerce daily operation work. He/She participates to the development of the Ecommerce Business.

MISSIONS
Ecommerce Operations:
* Website: Track and document any technical issue that arises (both front and back offices), inform the relevant department and follow-up until complete resolution. Participate to tests when needed to ensure swift and quick resolution.
* Support the Ecom Op team in the smooth processing of orders
* Platform upgrade: participate to the tests campaigns with the team.
* Stock: assist the Ecommerce Operations Specialist with the management of the business stocks on a regular basis to maintain the best result of annual stock take.
* Participate to stock takes.

E-Merchandising:
* Help managing the Product catalog Masterfile with all relevant information.
* Support the E-Merchandiser on the management and communication of campaign urls.
* Contribute to the optimization of the catalog and product pages content.
* Actively collaborate into the selection and presentation of new products.
* Regularly check the website for any content issue: pictures, copywriting etc.
* Support the E-Merchandiser in the Newsletter preparation process.

Analysis and Reports:
* Assist the Ecom Ops team members in creating and updating reports on a daily/weekly/monthly basis.
* Perform competitor and market benchmarking by researching Ecommerce Best practices to further challenge and improve our current processes and business
* Undertake other relevant duties as may be requested.

PROFILE

In order to deliver the main responsibilities of the role, you will need the following skills:

Technical:
* Higher education, Bachelor Degree minimum, internship agreement required
* Having a first experience as intern is mandatory
* Having a first experience as intern in operations and/or CRM would be a plus
* Operational profile desired
* Digital mindset and computer savvy
* Proficiency in Microsoft Office, Excel in particular
* Analytical, with ability to extract and interpret data and discover opportunities through it
* Having basic knowledge of Salesforce Marketing Cloud is a plus.
* Fluent in French and English, Italian or German would be a plus

Soft skills:
* Solution oriented
* Proactive, enjoys seeking information
* Excellent at organization skills with the ability to manage multiple priorities
* Practical and insightful spirit
* Polyvalent
* Excellent attention to details
* Motivated and committed with a 'can do' positive attitude
* Adaptable and flexible
* Open-minded to diversity internally and externally - ready to work with different people
* Able to inspire the team: envision the future with confidence, creativity and freedom
* Team player - able to collaborate with positivity, open-minded and fun

Our business and our Values:
Christian Louboutin opened his first boutique in Paris in 1992. An artist and craftsman with a true passion for shoes, his designs are unique and instantly recognizable, thanks in part to their signature and now trademarked red lacquered soles. The collections for both men and women combine wit, glamour, elegance and technical proficiency like no other. 2014 welcomed the launched of Christian Louboutin Beaute with its first nail colour, Rouge Louboutin. The collection has continued to diversify since then with the launch of lip in 2015, fragrance in 2016 and more recently a wonderful eye collection in 2017. With an extensive range of collections, Christian Louboutin now counts more than 150 boutiques globally.

Our people are at the heart of our brand.
We celebrate individuality and allow the freedom to have responsibility, autonomy and creativity within your role. Our colleagues have in common the passion and dedication to our Brand, and its continued success.

We live by our values:
We are down to earth - we stand with authenticity, integrity and respect. We have passion - we drive our business with agility, commitment and care. We have happiness in all that we do - we collaborate with positivity, open-mindedness and fun. We work with inspiration - we envision the future with confidence, creativity and freedom.
If the shoe fits, walk with us…

The Maison Christian Louboutin is an equal opportunity employer. We are committed to recruitment practices that do not discriminate against any job applicant because of their race, color, gender, age, nationality, culture(s), religion, sex, physical or mental disability, or age. We believe that a culture of diversity and individuality fosters our core values we listed above. So, if you also share this mindset and these values and you dream of coloring your soles red as part of the Louboutin adventure, please join us!

Are you interested and do you have the required skills?
You can send your application on Jobteaser ! If your application is shorlisted you will receive an email to complete a prerecorded video. If you haven't hear from us after 3 weeks, please consider that your application has not been selected.
Please consider that, without response from us within 3weeks, your application has not been retained