End User Build Support Engineer | S2 | Milton Keynes/Hybrid

Beschreibung:

End User Build Support Engineer | S2 | Milton Keynes/Hybrid

Country: United Kingdom

Interested in part-time, job-share or flexible working? We want to talk to you!

Join our community.

An exciting opportunity has been made available for an End User Build Support Engineer to join Santander within the T&D Infrastructure and Service Operations organisation, where you will collaborate with a team of fellow Engineers providing support.

As our transformation continues at pace you can help shape the future and be involved in exciting projects to support this growth.

A focus of this role will be to leverage your expertise in Modern Device Management, particularly Microsoft Intune and associated technologies, to provide efficient and effective support for end-user technologies. Your ability to troubleshoot, configure, and communicate will be instrumental in delivering excellent support and ensuring the smooth operation of devices and applications.

The difference you'll make:
* Supporting users and demonstrate deep knowledge of Microsoft Intune, address Intune L1, L2, and L3 issues, ensuring efficient problem resolution
* Providing expert guidance on Autopilot and profile configuration
* Showcasing proficiency in Cloud Management Gateway and MECM
* Utilising extensive experience to deploy and troubleshoot MDM Devices
* Configuring Service Application, Device Enrolment Programs, and app protection policies
* Troubleshooting complex issues related to multiple Device OS platforms

What you'll bring:
* Expertise and experience in Microsoft Intune, including configuration, deployment, and troubleshooting
* Proficiency in Autopilot, profile configuration, Cloud Management Gateway, and MECM
* Experience in MDM Device deployment, Service Application configuration, and security policies
* Proficiency in PowerShell scripting, SSL certificate configuration, and AAD proxy setup
* Microsoft 365 Certified: Modern Desktop Administrator Associate (MD-101)
* Microsoft Certified: Intune Administrator Associate

It would also be nice for you to have:
* Effective troubleshooting and problem-solving abilities
* Effective communication skills with both technical and non-technical users
* Certifications such as CompTIA A+, Microsoft 365 Certified: Modern Desktop Administrator Associate are desirable
* Attention to detail in software deployment and configuration practices

What else you need to know:

We want our people to thrive at work and home, and we recognise that many people benefit from flexible arrangements. To enable us to deliver the best outcomes for our customers and to help each other develop we understand the importance of having the right balance of spending time together in an office while maintaining flexibility.

By working this way we can continue to create moments that matter for everyone. To support this, we offer site-based contracts with a hybrid working pattern and we're happy to discuss specific requirements throughout the recruitment process.

This role is based in Milton Keynes and our current expectation is at least 2 days in an office every week.

If you're interested in this role but with part time hours or a job-share we would still love to hear from you and discuss these.

Application process

If your application is successful a member of our recruitment team will be in touch. We will arrange a short call with you to learn more about you and what you are looking for from your next career move, as well as answer any questions you have about working in the Santander tech team.

If both sides agree we will send your CV to the hiring manager to review. For this position, the interview process will be :-

1st Stage - Technical Interview - this will a 30min technical interview with one of the team

2nd Stage - A one-hour formal interview where we will ask both technical and competency-based questions. This can be done virtually or face to face depending on your situation.

If there's anything we can do in the recruitment process to help you achieve your best, please let us know.

Inclusion

At Santander we're creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair.

How we'll reward you.

As well as a salary, you'll enjoy a benefits package that you can tailor to your needs.
* Eligible for a discretionary performance-related annual bonus
* We put 8% of salary into your pension, even if you don't contribute yourself. We'll pay in up to 12.5% of salary, if you contribute as well, and you can take some of our contribution in cash if you prefer.
* 30 days' holiday plus bank holidays, which increases to 31 days after 5yrs service, with the option to purchase up to 5 contractual days per year
* £6,000 car allowance per year
* Company funded individual private medical insurance
* Voluntary healthcare benefits at discounted rates such as private medical insurance for your family, dental insurance, healthcare cash plan and health assessments
* Benefits supporting you and your family, such as death-in-service benefit, income protection, and voluntary life assurance and critical illness cover
* Share in Santander's success by investing in our share plans

Learn more about our benefits and family friendly policies

What to do next:

If this sounds like a role you're interested in, then please apply.

If there's anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it's a copy of our application form in another format or additional assistance, we're available through telephone, email, or face to face. You can contact us at resourcing@santander.co.uk or call 0870 414 9080