Food and Beverage Coordinator

Beschreibung:

Job Summary:
Company: Live Nation UK & Ireland
Department: Customer Experience
Location: Farringdon, London
Reports to: Head of Commercial Experience
Working Hours: Full time
Job Type: Permanent

Role Description

The F&B Coordinator supports the delivery of food and beverage operations across Live Nation's festivals and venues. The role provides day to day coordination, administration, and information management to ensure traders, concession partners, and internal teams have everything they need to deliver a consistent and high-quality F&B offer.

A key part of the role is managing the operational workflow behind our F&B setup - including sourcing and reviewing food vendors, administering Live Nation's trader portal, collecting menus and product data, and ensuring all details required for cashless setup, festival apps, and on-site operations are accurate and delivered on time. The role supports the planning of trader routes across the festival season as well as identifying and supporting new grass roots traders building a pipeline for developing the next generation of traders.

The F&B Coordinator works closely with the Food Experience Manager, Bar Experience Manager, Head of Commercial Experience and wider to gather, organise, and track key documents such as P&Ls, staffing plans, concepts, menu submissions, product ranges, and pricing. This role will also interface closely with Live Nation's Marketing Partnerships team to ensure that all key information and actions for Food and Beverage partner brands are delivered, this includes coordination of stock forecasts.

The role acts as a central point of contact for concession partners and internal teams ensuring information flows clearly and efficiently between commercial, customer experience, marketing, cashless, and festival teams. Although focused on food and beverage, the role may also support wider commercial categories, including retail and merchandise, when required.

This role is ideal for someone operationally strong, organised, proactive and passionate about food, drink and live events, with a desire to grow within the commercial experience space.

What it's like to work in the Team

The Food & Beverage Coordinator will be an integral member of the Customer Experience team at Live Nation, where our shows and events are as diverse as the individuals within them. With a positive and supportive approach, the successful candidate will work collaboratively to contribute to our core values of excellence, inclusivity and putting the Fan First across our business

The visitors to our venues and festivals are more than customers, they're our Fans. They are at the heart of everything we do. Our mission is to 'put fans first and deliver world class experiences.'

To do this we strive to always embody our Fan First Values:
* We care: we genuinely care about our Fans as individuals and strive to go above and beyond their expectations. We understand what is important to our customers, stakeholders, and teams.
* We make it relevant: we deliver the products, services and experience that are right for our fans and that enhance their experience. We focus on the task that will make a difference to the business.
* We communicate: we embody great communication at all times. We are polite, courteous and are fluent in our brand language. We work collaboratively and share best practice.
* We take ownership: we take ownership, responsibility, and accountability to get the job done. We do what we say we're going to do and work together to solve challenges and exploit opportunities.
* We add value: we focus on the detail that drives enhanced commercial performance and efficiencies. We are bold, brave and constantly self-review to ensure we're always adding value.
* We do what's right: we drive a culture of inclusivity, diversity and sustainability. We stand by our principles and work towards making our venues and festivals world leaders in accessibility, inclusivity and sustainability.

What we can offer you

Live Nation offers impressive employee benefits including tickets to shows and festivals and unlimited annual leave. The Farmiloe Building in Farringdon, London is a beautiful office to work in. Staff can enjoy use of arcade games in the basement games room, onsite gym equipment plus fitness and meditation classes. In addition to this, the office has a fully stocked complimentary coffee bar with barista to serve you your favourite coffee as you walk into the office and offers heavily subsidised lunch options. We hold regular staff events in our atrium stage space including hosting speakers and open mic nights to showcase Live Nation employee talent.

Who you are

Competencies / Skills / Knowledge / Experience
* Experience in event operations, hospitality, or food and beverage
* Strong organisational skills and the ability to manage multiple deadlines.
* Experience working with databases, portals, or EPOS systems is beneficial.
* Confident communicator with experience working with external suppliers.
* Strong numerical skills with the ability to analyse data accurately and confidently.
* Proficient in Excel, including managing datasets, working with formulas and producing clear, well-structured reports.
* A passion for food, drink and live events.

Behaviours

The following attributes determine how the role will be carried out and are required to be a success
* Detail-focused and accurate - maintains high standards when handling data, documentation, pricing, and operational information.
* Reliable and accountable - follows through on tasks, meets deadlines, and keeps stakeholders informed.
* Collaborative and supportive - works effectively with traders, partners, and internal teams, contributing positively to shared goals.
* Calm under pressure - able to manage competing priorities during busy planning periods and live event operations.
* Proactive communicator - shares information clearly, asks the right questions early, and helps prevent issues through strong communication.

What the role includes

Vendor Sourcing, Assessment & Coordination
* Support the sourcing and review of food vendors across venues and festivals.
* Administer and manage Live Nation's trader portal and ensure timely onboarding.
* Maintain up to date vendor information and ensure a diverse, relevant trader network.
* Review and approval of food vendors to ensure in line with standards set by Food Experience Manager
* Collaborating with Food Experience Manager in planning multi show routes for food vendors

Cashless & Digital Setup
* Work with cashless teams to provide accurate product, menu and pricing data.
* Support store, product and menu setup across events.
* Ensure all F&B data is accurate and consistent across platforms.
* Festival App & Digital Content Support
* Coordinate with Customer Experience and Marketing teams to supply F&B content for festival apps and websites.
* Ensure trader descriptions, imagery, dietary information and operating hours are complete and accurate.
* Support the planning of F&B promotional content with the Concept & Creative Project Manager

Concession partner and event team coordination
* Work with Food, Bar and Merchandise partners to gather key commercial and operational documents required by the Commercial Experience team
* Collate P&Ls, staffing plans, menu submissions, proposals, product ranges and pricing information.
* Maintain clear and organised partner documentation.
* Cross Category Commercial Support on non F&B categories where required
* On site support across festivals and events where required

F&B brand partner support
* Maintain internal databases and ensure consistency across events.
* Stock & Forecasting coordination, managing the flow of forecasts from event teams and/or concession partners into the brand partners
* Work with Marketing Partnership team to ensure key deliverables for brand partners are being met

Equal Opportunities

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender identity, race, sexual orientation, religion, age, disability status or caring responsibilities.

The Company

Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com

APPLICATION DEADLINE: Monday 5th January 2026. We reserve the right to close applications at any time so encourage early application where possible. We enjoy an extended Christmas break and so will be reviewing applications in January.

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