E-mail Deliverability Specialist

Beschreibung:

We are the leading Tech Company in Italy and Europe, supporting digital innovation for over 45 years. ​
We are committed to bringing digital technology into every business. How? By putting customers first and becoming the go-to partner for professionals, small, medium and large companies, offering customised solutions and services to optimise business processes. from HR and customer relations to e-invoicing and digital payments.​

At CROSS SOLUTIONS, we are the true opportunity-enabler of the Group, supporting all the Business Units in every country where we operate. Our mission is clear: to create unique value for our customers and Partners by maximizing the synergic potential of all our products, with a specific focus on payments, tax and commercial credit, and micro-lending. Our added value lies in making complexities simple, offering customers and Partners a single point of contact to access all resources and expertise. We are the ideal partner for companies looking for comprehensive and integrated solutions that can generate a concrete competitive advantage.​

Join a team where young talents and professionals work side by side on innovative projects in the fields of email deliverability, sender reputation, authentication standards, with the aim of ensuring consistent inbox reach for thousands of clients. Specifically, you will be responsible for:​
* Manage and maintain the MTA infrastructure, applying configurations based on deliverability metrics and feedback from ISPs and the broader email ecosystem.
* Collaborate with Mail Box Providers, blocklists, certification authorities, and internal product and engineering teams to address deliverability challenges and stay up to date with industry best practices, authentication standards, and compliance requirements.
* Maintain and develop internal dashboards to monitor key metrics and enable timely reactions to anomalies and apply basic coding and scripting skills (like Bash and Python) to automate tasks and improve monitoring processes.
* Be available for direct customer interactions and deliverability consultancy when needed.

What skills are we looking for?​
* At least 2 years of experience in a deliverability or email infrastructure role.
* Technical understanding of email systems and deliverability principles.
* Knowledge of key email authentication and reputation standards: DKIM, SPF, DMARC.
* Familiarity with DNS, SMTP, and related protocols.
* Proactive and genuinely committed to solving deliverability challenges and improving internal processes.
* Proven experience in coding and scripting (Python preferred).
* Experience with SQL and database querying across different systems.
* Advanced proficiency in English (C1 level)

Do you recognize yourself in the skills we're looking for? That's a great start. We're looking for people who reflect our values through their growth mindset and their ability to turn challenges into opportunities.​
* ENTREPRENEURSHIP - is the engine that drives us to excel, innovate and challenge ourselves for our own success and that of our company. We are proactive, responsible and customer- centric, always ready to question the status quo and achieve extraordinary results.​
* INNOVATION - is the guiding light that illuminates our path as we move through an environment full of different experiences, knowledge and perspectives. We are not afraid of making mistakes; we work in an environment that is fertile for the development of innovative solutions.​
* INCLUSION - is the sentiment that guides our relationships amongst individuals, each of whom has a different history and experience. We advocate for an inclusive work environment that values each person's unique characteristics.​

Do you identify with this? Apply now in just a few clicks and track your application on our portal! Here, we give space to those who want to get involved, grow and leave their mark.​

What we offer:
We believe that by creating value for our people, we promote a culture of excellence, innovation and ethical and responsible business practices.​
We are a tech company, and our approach to work is far from being conventional! We believe in a dynamic environment where innovation, growth and wellbeing intertwine every day. Here, work is not just a set of tasks, but an opportunity to express talent, experiment and make a difference.​
WELLBEING: we have a short working week! You will not work on Friday afternoons, allowing you to devote time to your personal interests. To help you do this, we offer a welfare plan tailored to your needs, with many services and benefits for your wellbeing.​
FLEXIBILITY: we believe in mutual trust! You won't clock in and out, and you'll work in a flexible, hybrid way. And to make it easier for you, we'll give you everything you need to be productive and connected remotely.​
DEVELOPMENT AND GROWTH: we invest in people! You'll take part in a personalised development programme to build your skills and contribute to the achievement of the company's goals.​
DIVERSITY AND INCLUSIVITY: we value differences! You will work in an inclusive environment based on collaboration and respect. Our leadership is focused on trust and the growth of each talent.​
IMPACT: we work with pride! We are committed to creating shared value: for our customers, our partners and the community. In every project, we focus on sustainability and innovation.​