LM800: Mgr Ops II

Beschreibung:

Involves management responsibility for a team of people or a specific location(s) within the business. Teams may include contractors and all categories of employees: Operational, Clerical, Mechanical/Electrical, Supervisory, Secretarial, Professional, Advisory and Deputy Management. Management responsibilities include disciplinary action up to and including
dismissal.

General Job Description:
* Plans, directs, and controls all operations in the assigned location in a way that provides the maximum service to customers while maintaining a cost effective operation while meeting all company standards.
* Selects, trains, supervises, evaluates, and motivates a subordinate staff which includes Service Agent, Sr. Service Agent, Courier/Handler, and Couriers to maintain an efficient and effective operation.
* Controls and effectively utilizes manpower through planning, organizing, and scheduling to minimize loss of time, working within the framework of the capital and operating budgets.
* Monitors station performance reports; performs in-house and vehicle package audits; and monitors package sort.
* Ensures compliance with applicable company policies and operating procedures.
* Monitors and verifies delivery records, courier pick manifests, billing documents, case sales recap, and petty cash reports.
* Ensures emergency support, safety procedure compliance, country labor law compliance, and any other management support necessary for the effective operation of the station.
* Coordinates ODA deliveries with outside Ground Agents.
* Provides subordinates with information on pay, benefits, company policies, practices, and all other Operations and personnel related issues.

Minimum Requirements
Minimum Education:
* Two years (2) years College Degree/Equivalent.

Minimum Experience
* Three (3) to Five (5) years business experience, including two (2) years previous experience in the airline or transportation industry. Previous supervision/management experience in the service industry strongly preferred.

Minimum Required Skills:
* Leadership skills.
* Planning & Organiing skills.
*Judgement & decision making skills
* Excellent communication skills written and oral.
* Presentation skills
* Analytical skills.
* Strong human relations skill.
* Must possess a Valid Drivers License with a good record.
* Able to travel.
* MAESTRO certification required.

Internal Posting Application Instructions
If you are interested in applying, please upload a single PDF file containing the following documents: This file must be uploaded to the Workday system in the designated resume/CV field.
Updated Resume/CV
Cover letter
Current TOEIC scores (600 pts. required)
📌 Important:
⚠️ Note for candidates from other divisions: If you are an employee of another division (non-FedEx Mexico), you must apply through the external process via FedEx Careers.
Pursuant to Policy 4-15 (Career Opportunity) of the LAC People Manual: "An employee's failure to provide complete information that clearly demonstrates whether they meet the required qualifications for the advertised position may result in them not being considered."
🗓️ Bulletin validity: June 9th to June 15th , 2026

FedEx is widely acknowledged as a world-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world's most admired and respected companies.
FedEx is consistently named among the World's most valuable and admired brands. Some of our recent awards include:
* 2020 Fortune's World Most Admired Companies (14th)
* 2019 Fortune's Best Places to Work (15th)
* 2019 Forbes's One of the "Best Employers for Diversity"
* 2020 FedEx LAC included in the GPTW's Best Workplaces in Latin America Ranking (24th)
* 2021 FedEx Mexico was included in the GPTW Ranking for 18th consecutive years
* 2020 FedEx Mexico received the CEMEFI Certification for 13th consecutive years endorsing FedEx as a company socially responsible
* 2021 FedEx Chile was re-certified with Giro Limpio, a seal from the Agency of Sustainable Energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions.
* 2019 FedEx Uruguay selected by GPTW among the 5 best companies to work for