Client Consulting Manager - Visa Consulting & Analytics

Beschreibung:

What we are looking for:
You will be curious about the payments industry, and keen to work alongside a multi-disciplinary team. You will be comfortable managing a consulting engagement project end-to-end, under the guidance of Senior Managers, Directors, or Senior Directors, depending on the size of the engagement.
* Problem solvers: Candidates should be able to quickly understand new issues and apply a structured, intellectually rigorous, and analytically sound approach to solving problems.
* Compelling advisers: Candidates should have robust communication skills, including strong oral and written capabilities and the ability to build trust with clients.
* Team players: Strong team orientation, collaborative, and flexible, able to work effectively in a matrixed organisation.
* Resourceful self-starters: Motivated, results-oriented candidates with the ability to progress multiple projects concurrently. We are looking for candidates with a bias towards actions rather than passengers.
* Dedicated professionals: Strong detail orientation, ensuring the highest level of quality/rigor in our recommendations to clients under time pressure.
What a Client Consulting Manager does at Visa:
You will work on consulting engagements for Visa's clients in the Nordics & Baltics. Our multi-disciplinary teams provide advice, problem solving skills, data insights and specialist expertise to drive growth and profitability in our clients' payments businesses. Typical engagements can include but not limited to:
* Strategies to improve customer engagement and retention
* Acquisition strategies for targeted customer segments
* Enhancing digital customer experience
* Profitability optimisation assessment
* Risk and Fraud optimisation initiatives and analysis
Responsibilities:
* Lead consulting initiatives and contribute to securing future engagements by identifying potential opportunities with clients.
* Manage multiple priorities across various workstreams and projects simultaneously.
* Prepare client proposals from problem statements with guidance from leadership.
* Participate in creating frameworks, approaches, solutions, and recommendations that effectively address impactful opportunities and challenges.
* As project manager, manage junior team members such as Analysts, Graduates and Interns.
* Build solutions and measurable insights to help clients grow their portfolios and drive customer engagement.
* Collaborate across functions (e.g., local client relationship managers, marketing, sales, risk, innovation) and global teams to gain insights and support client engagement and execution.
* Produce insights, analyses, and recommendations to improve client performance, boost growth, and provide strategic guidance on client priorities.
* Perform client-specific analysis on portfolio data, including customer demographics, activity, spend levels, behavioral scores, and financial information.
This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager

Ihr Profil:

The ideal candidate will likely have:
* Strong background in consulting, payments and/or financial services firms leading and executing high impact client projects.
* Problem-solving skills with a strategic focus on influencing ROI. An understanding of card issuers' P&L and key profitability drivers is a plus.
* Excellent communication, storytelling, and presentation skills, particularly in designing and delivering project results and materials.
* Self-motivated, results-oriented individual with the ability to manage numerous projects concurrently and work with a high degree of autonomy.
* Strong team orientation, collaborative, flexible, able to work effectively in a matrixed organization and enjoys learning through new challenges.
* Experience in and passion for the power of analytics to yield insights and a proven ability to build models in Microsoft Excel to support business cases.
* Capability to take a problem statement and support the creation of proposals, including competitive analysis, with guidance from leadership.
* Excellent client relationship management skills with experience being part of strong sales teams and/or experience in dealing with senior client stakeholders
* Proven ability to drive innovation and lead change in successful top tier companies
While proficiency in Norwegian is not a requirement, it is considered a valuable asset for your application