M365 Change Management Ap H/F

Beschreibung:

we are a subsidiary of Syensqo, a science company developing groundbreaking solutions that enhance the way we live, work, travel and play. Inspired by the scientific councils which Ernest Solvay initiated in 1911, we bring great minds together to push the limits of science and innovation for the benefit of our customers, with a diverse, global team of more than 13,000 associates in 30 countries. Our solutions contribute to safer, cleaner, and more sustainable products found in homes, food and consumer goods, planes, cars, batteries, smart devices and health care applications. Our innovation power enables us to deliver on the ambition of a circular economy and explore breakthrough technologies that advance humanity. Please learn more on https://www.syensqo.com/en/
You will be integrated in the Workplace team in charge of the migration from Google Workspace to Microsoft O365. As part of the Change Management Project team, you will be in charge of assisting with communication and change management to ensure a smooth transition and a good end-users adoption of the new tools and use cases. Be the primary change agent for the region you are based in developing a critical relationship with end users working in close partnership with the other change management teams spread across the world, understanding how they currently work and accompany them in the new ways of working within the Microsoft world. We count on you for : reviewing and/or producing change management deliverables ( Localising change management deliverables in local languages where required Helping perform local Change actions (facilitate webinars, conduct trainings, etc.) Helping provide on-site hypercare (coaching with managers, collecting production/research sites use cases…) Change Management Support Assist in the development and execution of change management strategies and plans related to Microsoft 365 and other digital tools. Support communication campaigns, training sessions, and workshops to drive user adoption. Prepare and distribute change management materials (presentations, guides, FAQs, newsletters). Stakeholder Engagement Act as a point of contact for employees, addressing questions and gathering feedback. Support stakeholder mapping and engagement activities to ensure alignment and buy-in. Training & Enablement Organize and facilitate training sessions (virtual and in-person) for end-users. Develop user-friendly documentation and e-learning content. Monitoring & Reporting Track adoption metrics and user feedback to identify areas for improvement. Prepare regular progress reports for the project team and management. Continuous Improvement Identify and share best practices and lessons learned. Propose creative solutions to overcome resistance and enhance user experience. Work closely with the Digital Workplace Change Lead, project team and integrator company

Ihr Profil:

We are looking for : Recent graduate (Master's degree or equivalent) in Business, Communications, Human Resources, Change Management, or related fields. Strong interest in digital transformation and change management. Excellent communication and interpersonal skills. Proactive, adaptable, and able to work in a multicultural environment. Fluent in English; knowledge of French or other languages is a plus. Experience with Microsoft 365 tools (Teams, SharePoint, Outlook, etc.) is an advantage. Technical Skills : Fluent English (C2) is required (both spoken and written) Local language depending on the region (Spanish, German, Mandarin…) Experience in IT / Digital Workplace transformation projects would be appreciated First experience or appetence for project management is a plus Soft Skills : Curiosity, challenging mind (try to understand, ask questions…) Flexibility (can jump from one topic to another in the same hour) Dynamic, proactive (can fish for information, chase PMs to collect information, anticipate impacts…) Good communication skills (can easily share updates with Change Lead or the teams, transparent with issues/problems, easily ask questions or share concerns…) Good memory or notes-taking! (we deal with a lot of different stakeholders and need to remember who our contacts are, what were the latest steps, etc. Seems silly to say but I've worked with people with bad memory and I lost a lot of time re-explaining or reminding stuff to them, and they were not junior…) You can count on this job to : Work in an international and intercultural environment Discover the organization and understand the operations of a world-leading industrial company Be exposed to local executives and managers Participate in a high visibility project sponsored at the highest level of the company