Customer support specialist - m/f/d

Beschreibung:

The Customer support specialist position covers the functional responsibility for the receive and split requests from multiple channels.
Do you have experience with customer care/call center, contract support or related processes?
Do you like to communicate with internal and external partners in German?
Do you like to work in an International team?
Would you like to grow in international company.
Then join our team and help us supporting our partners worldwide!
You will support us in following tasks:
* Dealing with customer requests
* Direct answers or forwarding request to the responsible persons.
* Managing requests and its lifecycle in internal system.
* Communication with customers via phone, email and contact form.
* Communication with internal partners.
Who are we looking for?
* Communicative person who likes to learn new things.
* German language: Advanced in reading, writing, and speaking
* English language: basic in reading, writing and speaking
* Basic computer proficiency in Microsoft Office (Excel, Word, PowerPoint), Outlook, Teams, SharePoint
* Ability to express oneself clearly, listen, be emphatic, and to deal with the partner's problem in an objective and focused manner
* Team spirit, sociable, cooperative, and customer oriented

What is Siemens offering beyond great career opportunities?

More time to rest