Service Engineer

Beschreibung:

Location & commitments:
* full-time job
* Kiev office

Your manager: Vladimir Dokhlenko

Your IMPACT:
* Installation, configuration and service of electrical equipment.
* Fault finding and troubleshooting, diagnostics.
* Consulting customers on equipment use and maintenance.
* Collaborating with the team to ensure high quality customer service.
* Performing preventive maintenance and modifications at customer locations.
* Daily communication with customers to ensure that their requests are resolved.
* Maintaining tools, test equipment and ensuring their correct calibration. Ordering spare parts.
* Working with CRM systems (using the escalation process in CRM to resolve customer service issues).
* Timely fulfilment of administrative duties, such as: maintaining customer service logs and internal service records.

Your Profile:
* Higher technical education in electrical engineering or related specialties.
* Experience working with medium and low voltage equipment.
* Knowledge of relay protection and automation.
* Ability to work with frequency converters.
* Analytical mindset and ability to learn quickly.
* Excellent communication skills and willingness to work in a team.
* English level - B1 will be advantage.
* Driving licence (B), readiness for travel 80% of working time.
Our Offer:
* Exciting job in an international company, with opportunities to lead and contribute to different projects & actions. 
* Official employment, official competitive salary.
* Total - 25 days paid vacation per year + additional  paid vacations due to family reasons.
* Yearly bonus (based on year objectives, company's revenue).
* Work in an open, diverse and supportive team of professionals.
* Special training tailored to your needs and career goals + free Coursera.
* Medical and life insurance.
* Partial compensation for English courses or gym.
* Partial meal allowance.
* Corporate car, laptop and mobile phone.
* Free sessions with a psychologist for employees and family members.    
* E-library.   
At Schneider, we believe that every employee is a talent who deserves equal opportunities. This means you matter. Every individual needs to feel valued, supported, and treated fairly to do their best work.
Our Total Rewards is our way of saying: "We see you. We value you". It's more than just pay and benefits- it's a meaningful investment in you. It is designed for you to perform, grow, feel safe, and elevate your potential to shine as an impact maker.
Schneider Electric is there when it matters most to you
Our Total Rewards package outlines all the benefits and support you'll enjoy as part of the Schneider Electric team:
Care for Yourself and Your Family. We ensure you feel secure with benefits that help you and your family thrive: health and life insurance, paid time off, parental and care leave, flexible work options, support for chronic conditions, and confidential counseling for life's challenges.
Invest and Plan Your Future. We help you plan and invest for the future with competitive pay and programs: your base salary, short-term incentives or sales incentives.
Grow Your Skills and Career. We commit to helping you grow with ongoing performance and development conversations, Senior Talent Program, global career opportunities, access to our Schneider Career Hub for new positions, projects, and mentors, and learning platforms like Coursera to equip you with the skills for today and tomorrow.
Team Up in the Workplace. We encourage teaming up through project opportunities on the Schneider Career Hub, smart ways to collaborate, celebrating contributions via a recognition program, sharing your voice in our engagement survey, and fostering an inclusive, caring workplace.
Support Your Community. We make a difference in your community with volunteer leave, programs through the Schneider Electric Foundation, and initiatives that support youth education.

Looking to make an IMPACT with your career?
When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.
IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
Become an IMPACT Maker with Schneider Electric - apply today!
EUR40 billion global revenue
+9% organic growth
150 000+ employees in 100+ countries

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Location & commitments:
* full-time job
* Kiev office

Your manager: Vladimir Dokhlenko

Your IMPACT:
* Installation, configuration and service of electrical equipment.
* Fault finding and troubleshooting, diagnostics.
* Consulting customers on equipment use and maintenance.
* Collaborating with the team to ensure high quality customer service.
* Performing preventive maintenance and modifications at customer locations.
* Daily communication with customers to ensure that their requests are resolved.
* Maintaining tools, test equipment and ensuring their correct calibration. Ordering spare parts.
* Working with CRM systems (using the escalation process in CRM to resolve customer service issues).
* Timely fulfilment of administrative duties, such as: maintaining customer service logs and internal service records.

Your Profile:
* Higher technical education in electrical engineering or related specialties.
* Experience working with medium and low voltage equipment.
* Knowledge of relay protection and automation.
* Ability to work with frequency converters.
* Analytical mindset and ability to learn quickly.
* Excellent communication skills and willingness to work in a team.
* English level - B1 will be advantage.
* Driving licence (B), readiness for travel 80% of working time.
Our Offer:
* Exciting job in an international company, with opportunities to lead and contribute to different projects & actions. 
* Official employment, official competitive salary.
* Total - 25 days paid vacation per year + additional  paid vacations due to family reasons.
* Yearly bonus (based on year objectives, company's revenue).
* Work in an open, diverse and supportive team of professionals.
* Special training tailored to your needs and career goals + free Coursera.
* Medical and life insurance.
* Partial compensation for English courses or gym.
* Partial meal allowance.
* Corporate car, laptop and mobile phone.
* Free sessions with a psychologist for employees and family members.    
* E-library.