Intern: Learning Services Operations

Beschreibung:

Looking for an internship that will provide you with an experience like no other?

This internship will give the successful candidate with practical experience in learning administration, training operations, customer service, invoicing processes, and business operations within a professional learning environment

What will the programme look like?

The Learning Services Operations Intern will provide administrative and operational support to the Learning Services team, ensuring the efficient delivery of training services and an excellent customer experience. The role offers valuable workplace experience while assisting with day-to-day operational activities.
Summary of the Role

Assist with training administration and course bookings.

Support the coordination of virtual and classroom training events.

Process and maintain training-related documentation.

Assist with invoice generation, payment follow-ups, and credit note administration.

Capture and maintain customer, training, and sales data accurately.

Prepare reports and update tracking spreadsheets.

Respond to customer and Business Partner queries and escalate where required.

Assist with training feedback surveys and reporting.

Support the Learning Services team with general administrative duties.

Maintain accurate filing and record-keeping systems.

Assist with special projects and ad hoc operational tasks as required.

What will make me successful?

Matric (Grade 12).

Relevant qualification or currently studying towards a qualification in Business Administration, Operations, Customer Service, or a related field.

Good knowledge of Microsoft Office (Excel, Word, Outlook).

Strong attention to detail and organizational skills.

Good communication and interpersonal skills.

Ability to work independently and as part of a team.

Attention to detail

Planning and organization

Customer service orientation

Problem-solving skills

Time management

Ability to work under pressure

Office Location

Midrand Office - This is a hybrid role, three days per week at the office

What can I expect from the process?

Apply online with CV

Complete a gamified science-driven assessment via Harver, to help us accurately assess if you're aligned to our values and behaviours, whilst removing any risk of unconscious bias from our process.

If you match the profile, you'll be sent a video interview to record.

If your video interview is successful, you'll be invited to an Assessment Centre

Successful candidates will join our Intern Programme on 1st October 2026 for 12 months

As we receive a high volume of applications, you may receive a delayed response to your video interview. We thank you for your patience.

Here at Sage, we are committed to inclusivity for all, so if there any adjustments that would help you thrive in the application process or beyond, please reach out to us at earlycareers@sage.com