Customer Service Graduate Jobs in Lisbon, Portugal
“Job Qualifications
Basic Qualifications/Skills Needed:
· Italian level C1 or above
· English level B2 or above...
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“* Manage customer incidents, following the established protocols.
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“* Take ownership of case resolution, finding the best solutions according to the company's process and guideli...
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“For further information about the internship please contact us via Careers_Portugal@(COMPANY NAME).com...
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“Your profile:
* Previous retail, hospitality or customer service experience along with an excellent understan...
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“* You are looking for a job opportunity abroad
* You are motivated and committed to your work
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“* Experience in customer service, content moderation, or online community management is a plus.
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“* Passion for customer service and retail.If you're dedicated, well-spoken, and excited to work in retail, we'...
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“* Having a valid Portuguese work permit (required)
What's in it for you:
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“* You have the ability to operate in high pressure situations
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“WHAT YOU'LL DO
* Be the first point of contact, providing an optimum level of service to all of our customers...
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“* Take ownership of case resolution, finding the best solutions according to the company's process and guideli...
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“* Possibility to collaborate with some of the biggest brands in the industry
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“* Having a valid Portuguese work permit (required).
What's in it for you?
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“* Manage complaints, provide proper solutions and options within the time limits; follow up to secure resoluti...
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“* Provide information and best advisory with regards to products and services and other related inquiries
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“* Living in or willing to relocate to Lisbon for an international career and life experience
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“* Living in or willing to relocate to Portugal for an international career and life experience
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“* A native level of German and a good level of English
* Keeping up to date with Social Media trends
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“* Knowledge of the value and impact that a good customer experience can create Being an attentive listener, co...
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“* You are looking for a job opportunity abroad
* You are motivated and committed to your work
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“* Excitement about intercultural communication and the expatriate lifestyle
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“* Being energetic, innovative and working proactively at a fast pace
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“* You have no troubles with writing in Dutch
* You are a team player and willing to work with many other nat...
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“You can watch your efforts bear fruit while making a life-changing impact on customers.
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“* Being an attentive listener, comfortable and skillful at communicating with people
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“What's in it for you?
* Schedule: 40h/week in rotative shifts (Mon-Sun, 8 AM to 8 PM)
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“* You enjoy working with international clients and creating exceptional experiences
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“* Long-term opportunity
* Working hours in rotative shifts depending of the project
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“* Type of contract: a long-term fixed term contract, renewable every year
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“* Strong organizational skills, adaptability, and attention to detail
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“We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120...
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