Omnichannel Operations Officer for Austria & Switzerland - VIE Contract

Job Description:

Omnichannel Operations Officer for Austria & Switzerland - VIE Contract
* Location: Austria, Vienna
* Target start date: 01/09/2026

iMove, the Sanofi VIE Program, is available to citizens of the European Economic Area (EU + Norway, Liechtenstein and Iceland) aged between 18 and 28.

PLEASE NOTE that since this program is primarily an international development program, candidates cannot apply to a VIE assignment in their own country of citizenship.

PLEASE NOTE that applications that are only submitted in French cannot be considered by our non-French speaking partners at Sanofi worldwide. Therefore, only applications that are submitted in English will be considered. Please make sure to apply with your personal email address.

About the job

As Omnichannel Operations Officer for Austria & Switzerland VIE within our team, you'll be supporting website content, campaign & consent management activities.

Join the team transforming care for people with immune challenges, rare diseases, cancers, and neurological conditions. In Specialty Care, you'll help deliver breakthrough treatments that bring hope to patients with some of the highest unmet needs.

Ready to get started?

About Sanofi

We're an R&D-driven, AI-powered biopharma company committed to improving people's lives and delivering compelling growth. Our deep understanding of the immune system - and innovative pipeline - enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people's lives.

Main responsibilities:
* Consult business units on content requests and coordinate with external partners and the global web team for new page designs and functions.
* Analyze digital efforts using Microsoft Power BI and Google Analytics, and support the SEO strategy.
* Administer the website life-cycle process and manage PromoMats jobs for page approvals.
* Guide Business Units (BUs) trough the content re-use key performance indicators (KPI) process and ensure data quality.
* Act as information broker between the campaign hub and the BUs.
* Analyze digital efforts, train business units on best practices, and consult on technical updates such as Urchin Tracking Module (UTM) parameters and QR codes.
* Supervise and optimize the consent management process, oversee digital permissions, and update consent texts for web and print.
* Support the implementation of omnichannel initiatives, perform coordinative and administrative tasks, and update the Omnichannel Playbook in Power BI.

About you

Experience:
* Preferably previous first work experience in similar positions.
* Ideally experienced in working in projects.

Soft and technical skills:
* Proficient with Microsoft Office Suite.
* Strong project management skills.
* Microsoft PowerBI and Google Analytics as an advantage.
* Fast learning and proactive working attitude.
* Strong ability to organize self and co-ordinate with others.
* Strong affinity for new technology and trends (tools, apps, software, AI).
* Strong interest in digital transformation and process optimization.
* Good communication and analytical skills.
* Able to work transversally in a complex and fast changing environment.

Education:
* Degree in Business / Business Informatics / Communications / Marketing.

Languages:
* Fluent in English.

Why choose us?
* Be part of a pioneering biopharma company where patient insights shape drug development.
* Work at the forefront of AI-powered science that accelerates discovery and improves outcomes.
* Collaborate beyond your expertise, sparking new ideas with diverse, multidisciplinary teams.
* Work in a place that combines global scale with local expertise, backed by a strong culture of collaboration and shared purpose.
* Contribute to innovations that improve outcomes, relieve pressure on healthcare systems, and expand access worldwide.
* Join a team that's not just transforming treatment - but asking what's next, and making it real.
* Be part of a simpler, digital- and AI-powered business that's rethinking how we work and engage with the world.

iMove is a unique program tailored for European youth interested in challenging themselves with meaningful assignments across the globe. At Sanofi we have a strong ambition to invest in young talents who will drive the success of Sanofi tomorrow.
Sanofi's Work Abroad Program, iMove, offers jobs-assignments with actual responsibilities and a perspective to grow. We provide those opportunities in various functions such as: marketing, finance, regulatory, supply chain, clinical trials, production, etc. and in more than 40 countries. Sanofi unites people who are passionate about solving healthcare needs across the world. Joining our iMove Work Abroad Program is a unique opportunity to make a difference through your work.

#LI-EUR

Pursue progress, discover extraordinary

Better is out there. Better medications, better outcomes, better science. But progress doesn't happen without people - people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let's be those people.

At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com