ALTERNANCE 12 MOIS - À partir de septembre 2026 -HRIS Business Analyst - Master 1/2

Job Description:

1 YEAR APPRENTICESHIP - Starting September 2026 - PO/PMO/IT PM- Master's ½

Life is too short for a boring career! 🚀
At L'Oréal Groupe, work doesn't mute you, it amplifies you. We believe your career should give you the same thrill, drive and fulfillment as your personal interests. Here, creativity drives innovation and ideas become impact. Grow across brands, markets, and divisions, and take your career in any direction you choose. With the global scale of L'Oréal, your growth knows no boundaries.
90% of our apprentices are proud to work within the L'Oréal Group.
88% of our apprentices recommend L'Oréal for an apprenticeship.
(Internal "Care Connect Survey" November 2025)

Ready to live this unique experience? Don't waste any time and discover our offer.

Your Environment:
You will join the HR Tech team responsible for supporting the Human Resources Information System (HRIS). Our mission is to assist users with the maintenance and evolution of administrative management and compensation tools.
Within the HR Tech team, you will be the primary point of contact for our users, ensuring the smooth daily operation of our HR tools.

Your Responsibilities:
* Support & Resolution (Core Role): Handle Level 1 and Level 2 support requests from employees, managers, and HR. Diagnose issues and coordinate their resolution with technical teams.
* User Support & Enablement: Draft and update user guides and FAQs, and lead training or onboarding sessions to help users get up to speed with the tools.
* Continuous Improvement & Projects: Escalate recurring issues to Business Owners to optimize the tools, participate in testing phases (User Acceptance Testing/UAT), and monitor support performance KPIs (SLAs, satisfaction).
🛠 Your Skills:
* HRIS Culture: A strong interest in digital HR tools.
* Office Suite: Proficiency in Excel (formulas, pivot tables for data analysis) and PowerPoint (to create visual training materials).
* English: Professional working proficiency, both written and spoken, to interact with international stakeholders.
* A Plus: Basic knowledge of payroll, HR administrative management.
🎓 Your Profile:
* Education: Currently pursuing or holding a Master's degree (M1/M2 from a University or Business/Engineering School) specialized in Information Systems, Digital Project Management, or Human Resources with a strong affinity for IT.
* Soft Skills: Customer service mindset, strong pedagogical/teaching skills, highly organized and rigorous, with excellent analytical and synthesis capabilities.
* Experience: A previous internship or academic project in IT or HR is considered a plus.

Your Benefits
* Transport: 75% of transport costs covered
* 1 day of remote working per week
* 25 days holiday per year (2.08 days/month) in proportion to your time of attendance during the acquisition period
* 8 days off per year (RTT) in proportion to your time of attendance during the calendar year
* Annual profit-sharing bonus & Group Savings Plan
* Health insurance & Works council (CSE)

L'Oréal Group Perks: Access to the L'Oréal Learning Platform to boost your development, Staff Sale at preferential rates, Friends & Family flash sale for your loved ones. And depending on the campus: Gym & Concierge services

The Recruitment Process
* Recruiter interview - 30 min: To introduce yourself and discuss the position & the L'Oréal Group.
* Meeting with your potential future manager - 45 min: To discuss the missions of the role.

L'Oréal Group
Join L'Oréal, the world leader in beauty, present in over 150 countries with a portfolio of 37 international brands across four divisions: Consumer Products, Professional Products, Dermatological Beauty, and Luxury.
At L'Oréal, we create beauty that moves, inspires, and unites. Our mission is to invent the future of beauty by combining the best of technology, science, and natural inspiration, and to offer everyone inclusive, responsible, and forward-looking beauty.
And because equal opportunities and diversity are strong values within the Group, as a beauty leader, we consider every application.
Whatever your gender identity, sexual orientation, visible and/or invisible disability(ies), social or cultural origins, health status, age, religion, or any other element that makes you unique, our teams will carefully review your profile