Graduate , Tech Ops

Job Description:

Company Description

We're Checkout.com - you might not know our name, but companies like eBay, ASOS, Klarna, Uber Eats, and Sony do. That moment when you check out online? We make it happen.

Checkout.com is where the world checks out. Our global network powers billions of transactions every year, making money move without making a fuss. We spent years perfecting a service most people will never notice. Because when digital payments just work, businesses grow, customers stay, and no one stops to think about why.

With 19 offices spanning six continents, we feel at home everywhere - but London is our HQ. Wherever our people work their magic, they're fast-moving, performance-obsessed, and driven by being better every day. Ideal. Because a role here isn't just another job; it's a career-defining opportunity to build the future of fintech.

Job Description

The Role

As part of Checkout.com's #NextGen Graduate Program you'll work alongside experienced professionals, gaining hands-on experience and a comprehensive introduction to digital payments and technology. The program offers an extensive learning experience through technical training, professional development workshops, and direct access to industry experts. You'll be part of a global Early Careers, Graduate community, with regular networking events, mentoring opportunities, and social activities designed to build connections and accelerate your growth and leadership potential. By the end of the scheme, you'll be equipped with the knowledge, experience, and confidence to make a lasting impact at Checkout.com and beyond.

Checkout.com is seeking a forward-thinking and technically curious Associate Operations Center Engineer to join our cutting-edge Global Operations Center. This is not your typical support role. You will be a vital part of the team that ensures the stability, performance, and security of the core infrastructure that powers our global platform.
Forget waiting for things to break. As an Operations Center Engineer, you will proactively monitor our complex hybrid environment, identify potential issues before they impact our services, and contribute to the automation that keeps us running at peak performance. You will gain hands-on experience with industry-leading technologies like AWS, Cisco networking, and Terraform, making a tangible impact on a global scale. If you are a problem-solver with a passion for cloud and infrastructure technologies, we want you on our team.

How You'll Make an Impact

During this Graduate Program, you will build foundational technical and problem-solving skills, collaborate with diverse teams, and contribute directly to our mission.
* Proactive Monitoring & Incident Management: Serve as a first responder for alerts from our sophisticated monitoring systems, analyzing and troubleshooting issues across our cloud (AWS) and on-premise (Cisco) infrastructure.
* Infrastructure Operations: Take ownership of incidents, working with senior engineers to resolve complex technical issues and prevent recurrence.
* Automation & Efficiency: Utilize and contribute to our Infrastructure-as-Code practices, with opportunities to work with tools like Terraform to automate responses and deployments.
* Collaborative Problem-Solving: Work closely with Engineering, Security, and Application Support teams to ensure swift resolution of any service-impacting events.
* Process Improvement: Adhere to and help refine our ITSM and operational processes, ensuring we maintain the highest standards of service delivery and availability within our SLAs.
* Global Impact: Communicate effectively with stakeholders across the business during incidents and provide clear, concise updates.

Here's What You'll Bring to the Team

You're a curious, motivated, and innovative technology enthusiast, excited to dive into the world of digital payments and technical operations.
* A degree in IT, Computer Science, Engineering, or a related field is a strong asset.
* Graduated by July 2026 or have graduated within the last 2 years.
* While we welcome promising fresh graduates. Foundational knowledge of cloud technologies is essential; Certifications in AWS would be an advantage.
* Familiarity with Cisco environments is a plus.
* Exposure to or a strong desire to learn Infrastructure-as-Code principles and tools like Terraform.
* Excellent troubleshooting skills across Windows and Mac OS environments.
* A collaborative, can-do attitude with strong communication skills and the ability to perform under pressure.
* A deep-seated curiosity and eagerness to learn and grow in a fast-paced, global technology company.
* Flexibility to work on a 24/7 shift rotation, including weekends and public holidays, to ensure continuous global operations.

Bring all of you to work

We create the conditions for high performers to thrive - through real ownership, fewer blockers, and work that makes a difference from day one.

Here, you'll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It's a place where ambition gets met with opportunity - and where your growth is in your hands.

We work as one team, and we back each other to succeed. So whatever your background or identity, if you're ready to grow and make a difference, you'll be right at home here.

It's important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.

Life at Checkout.com

We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.

Curious about what it's like to be part of our team? Visit our Careers Page to learn more about our culture, open roles, and what drives us.

For a closer look at daily life at Checkout.com, follow us on LinkedIn and Instagram